Books like Excellence Wins — picked by fans

Peter F. Drucker is the most famous and influential management thinker of the 20th century. He grew up in the Austro-Hungarian Empire, which fell at the end of the First World War. His classic education, his knowledge of history, his broad horizons, his understanding of business processes make him unique among management thinkers. He outshines them all. And he is an outstanding, captivating writer. Anyone who wants to learn and understand about management must read this book. I have read it three times. I mourn this late friend.

Modern business management without marketing is unthinkable. Marketing is Philip Kotler, and Philip Kotler is marketing. The two are inextricably linked. The descendant of Ukrainian immigrants has shaped the world of marketing like no one else. In this book, he tells not only his personal story, but also the story of marketing. So when you read it, you kill two birds with one stone. You get to know an extremely versatile contemporary and you learn all about a very important management discipline.

In my life I have only met two real adventurers. One of them was Gerhard Neumann, a.k.a. Herman the German. Since his mother was Jewish, he left Nazi Germany and went to China. There he made his way as an engineer for the Flying Tigers and achieved technical miracles. He fled across Asia to escape Mao Tse Tung. Only a few years later, he became CEO of General Electric Aircraft Engines, the global market leader. Neumann developed both the best-selling military and commercial jet engines. But he always remained an adventurer. In the Death Valley, he flew supersonically below sea level. In Mexico, his plane crashed, but he survived. As a sailor, he got into distress at sea and survived. And he had a motto that I've adopted myself in business: Feel unsafe!

Ray Dalio is one of the most successful hedge fund managers of all time. You might ask what that has to do with doing good in the world, but I think it’s abundantly clear that many of the same principles and approaches that lead to quantifiable success in the business world can contribute to increased success in efforts to make the world a better place.

I don’t agree with Dalio on everything, but I found his core messages such as focusing on results, being direct and candid with colleagues, weighing the credibility of someone’s opinion based on their history of performance, and continually reassessing and adjusting our approach, very wise and a way of thinking and working that is too often absent in the charity sector.

This book is a powerful leadership manifesto that revolves around resilience and relentless positivity. Fleck’s philosophy is more than a slogan; it’s a mindset. He teaches leaders to embrace adversity, stay focused on the present, and keep moving forward, no matter the challenges.

Through deeply personal stories and proven strategies, Fleck shows how passion, sacrifice, and responsibility build success, not just in teams but in life. His approach challenges leaders to create a culture of enthusiasm and perseverance, motivating their people to pull together toward a common goal. If you’re looking to inspire your team and lead with a relentless, positive attitude, this book will give you the tools to do it.

P.J. Fleck uses his story of the pain and loss of a child to create a fundamentally new way of looking at a life philosophy that becomes a north star to those of us who more than occasionally… show more.

This book is a profound and practical guide on how love can transform leadership. Manby, who’s spent decades in executive roles, argues that love isn’t just a feel-good concept—it’s a strategy for success. He shares seven principles of agape love, like patience, kindness, and honesty, which foster stronger relationships, deeper trust, and higher performance in the workplace. Manby shows that when leaders embrace these values, they create a culture where employees feel valued, morale soars, and productivity flourishes. His message is simple yet powerful: leading with love is not just good for people; it’s good for business, and it leads to sustainable success.

At a time when it seems everyone around us is lonely and sad, Joel not only gives us permission to tell people we love them but gives us the language to do it in a safe and affirming manner.

Unreasonable Hospitality by Will Guidara is a fresh take on leadership that emphasizes the power of extraordinary customer service. Guidara, a renowned restaurateur, shares how going beyond what’s expected—by offering "unreasonable" levels of hospitality—can set any organization apart. He breaks down how genuine care, attention to detail, and surprise moments can turn ordinary customer interactions into unforgettable experiences. His lessons aren’t just for restaurants; they’re for any leader who wants to create a service-oriented culture that makes customers feel truly valued. Guidara shows how exceptional hospitality can build deep, lasting relationships with clients and create a culture of excellence within the team that leads to sustained success.

Will Guidara takes us through a journey of excellence that is neither straight nor easy, but his easy style of persistence is achievable in all our lives and organizations.  

This is a game-changing book for leaders looking to stay relevant, adaptable, and authentic in today’s fast-paced world. Lomenick distills leadership into three essential traits: Humble, Hungry, and Hustle. Through a combination of practical insights and personal stories, he provides actionable habits that leaders can adopt to improve themselves and their teams.

Lomenick encourages leaders to embrace humility, never lose their hunger for learning and growth, and maintain a relentless drive to get things done. This book offers a roadmap for becoming a leader who not only achieves results but also inspires and empowers others, making it a must-read for anyone serious about long-term leadership success.

H3—Humble, Hungary, and Hustle exemplifies Brad Lomenick’s life and commitment to lifting up everyone around him. After reading this book, you will understand why Brad is referred to as the most connected Christian leader in America. 

This book took our customer service performance in our company to levels we had never seen before. All of our leaders read this book and then the magic began.

The premise is that satisfied customers just are not good enough. They need to be “raving fans’ of us meaning, they actually become advocates of your business! This led to sales and traffic that exceeded our peers in all measurable ways while truly making our work more fun than we ever thought.

This book is by the founder of a company that has successfully navigated the stages of growth from a start-up to a sustainably successful organization and become a global champion or recognized leader in its space. Accordingly, the book is from the “horse’s mouth.” Schultz and his coauthor take the reader on the journey of the development of one of the classic entrepreneurial successes of our time. He details the challenges, his thinking, and the responses that were made to create the Starbucks of today. The book provided s the reader with a rare opportunity to participate in the Starbucks journey from a vision to the reality of building a great company.