Books like Adventures of a Bystander — picked by fans

This book is an inspiring and highly practical guide from one of the most respected leaders in the hospitality industry. As the co-founder of Ritz-Carlton, Schulze shares the secrets behind creating a culture of excellence that drives world-class service and lasting success.

He emphasizes the importance of a customer-first mindset, empowering employees to take ownership and setting uncompromising standards that everyone in the organization strives to meet. Schulze’s approach shows that excellence isn’t just about meeting expectations—it’s about consistently exceeding them in every detail. This book is a masterclass for leaders who want to build a high-performance organization that stands out and thrives through exceptional service and an unwavering commitment to excellence.

In some ways, Horst Schulze invented modern hospitality in America. His leadership lessons can be seen in the way companies like Chick-fil-A interact with their customers. This is a journey of greatness that we can all emulate. 

Modern business management without marketing is unthinkable. Marketing is Philip Kotler, and Philip Kotler is marketing. The two are inextricably linked. The descendant of Ukrainian immigrants has shaped the world of marketing like no one else. In this book, he tells not only his personal story, but also the story of marketing. So when you read it, you kill two birds with one stone. You get to know an extremely versatile contemporary and you learn all about a very important management discipline.

In my life I have only met two real adventurers. One of them was Gerhard Neumann, a.k.a. Herman the German. Since his mother was Jewish, he left Nazi Germany and went to China. There he made his way as an engineer for the Flying Tigers and achieved technical miracles. He fled across Asia to escape Mao Tse Tung. Only a few years later, he became CEO of General Electric Aircraft Engines, the global market leader. Neumann developed both the best-selling military and commercial jet engines. But he always remained an adventurer. In the Death Valley, he flew supersonically below sea level. In Mexico, his plane crashed, but he survived. As a sailor, he got into distress at sea and survived. And he had a motto that I've adopted myself in business: Feel unsafe!

Ray Dalio is one of the most successful hedge fund managers of all time. You might ask what that has to do with doing good in the world, but I think it’s abundantly clear that many of the same principles and approaches that lead to quantifiable success in the business world can contribute to increased success in efforts to make the world a better place.

I don’t agree with Dalio on everything, but I found his core messages such as focusing on results, being direct and candid with colleagues, weighing the credibility of someone’s opinion based on their history of performance, and continually reassessing and adjusting our approach, very wise and a way of thinking and working that is too often absent in the charity sector.

I came across this book when I decided to focus my graduate study on the history of jazz and was reading everything I could find. It’s a short book, full of incredible vintage photographs, and it taught me so much about what swing is, how music and dance are joined at the hip. How it’s all rooted in the blues. And about the link between the “Saturday Night Function” of celebrating life with music and dance, followed a few hours later by the “Sunday Morning Function,” singing and celebrating God and community in church. The two are not all that far apart. Along with Ralph Ellison, Albert Murray was probably the first author to write about jazz with a real sense of lyricism and poetry. In this book, the writing itself carries the energy and exuberance of jazz.

A fascinatingly evocative study of one small quarter of Paris in the Twenties.

Elliot Paul, an American journalist, an intimate of the ‘Lost Generation' first walked into rue de la Huchette in the summer of 1923. "There," he wrote, "I found Paris." This atmospheric study of the life in a cramped street brings to life a cast of characters so vividly that you feel you are living among them.  

I include this remarkable book because Bartov does for German criminality what Glantz does for operations: corrects decades of misconceptions. He was at the forefront of the post-Cold War movement to undo the “clean Wehrmacht” vs. “dirty Nazis/SS” bias that dominated the first 40 years of post-WWII history.

He makes clear that the German military was political and politicized and that Nazi ideology went deep into the ranks and was a key factor in keeping Germans, as a nation and as a platoon or regiment, fighting against hopeless odds.

Coffman’s twin volumes are a, if not the, foundational texts on the social history of the peacetime US Army. Drawing on a host of sources, the books brought to light, in many cases for the first time, the experiences of officers, enlisted men, and their families from the Regular Army’s founding to the outbreak of World War II. Without apparent effort, the late Mac Coffman combined the history of a military organization with the stories of hundreds of individuals who were its components, and he did it with empathy, warmth, humor, and masterly tale-telling.

I realize that few readers will be eager to pick up a textbook. But Sued-Badillo, a Puerto Rican ethnohistorian who is a leading expert on the Indigenous Caribbean, assembled archaeologists and historians from throughout the Caribbean to each offer an essay about the region’s past, from the period preceding human habitation to the era of European colonization.

The resulting volume is a great starting point for anyone interested in the earliest history of the Caribbean, as well as how that history shapes the region’s cultural patrimony to the present day.

This book is great because Norberg is calm, methodical, rational, and optimistic: we have come a long way, we live in the best of times, and let’s get on with it. I love the modern as I’ve said, and appreciate historians who understand that, from a material perspective at least (health, wealth, freedom, and security), most people today are in the top 99.999999 percentile of all the humans who have ever lived.

I so admire (and share) Norberg’s belief in our brilliance and problem-solving skills and admire, too, his arguments which are complex but easy to follow. Modernity gives us plenty to celebrate, and Norberg, I feel, makes this eminently clear.

It is a book that serves as the perfect balance to Barrat’s and to Kurzweil’s. Although the three together will lead to cognitive dissonance, which, in my view, is as healthy as having one’s mind blown periodically.