Name Change Welcome to BookDNA.com (formerly Shepherd.com)
  • Fiction
  • Nonfiction
  • Kids
  • YA
  • 🥇 Best Books 2025
  • My Book DNA
  • Profile
  • Refer friends
  • 🐇 🕳️ ✨
  • Logout
Browse
  • Fiction
  • Nonfiction
  • Kids
  • YA
  • Best Books 2025
  • My Book DNA
  • Home
  • For Authors
  • Our Story
  • Membership
Customer success All Time Best All Time Best Trending New By Book DNA List by Experts

Customer success

  • All Time Best
  • Trending
  • New
  • By Book DNA
  • List by Experts

The best customer success books of all time

The books our community loved the most.

All Books

Filter books

  • All Books
By Decade
  • 2020s
  • 2010s
    • All Books
  • By Decade
    • 2020s
    • 2010s
  • Related shelves
    • Business
    • Marketing
    • Sales
    • Leadership
    • Entrepreneur
Building a Storybrand: Clarify Your Message So Customers Will Listen
Loved by 12 people

Building a Storybrand

By Donald Miller ,

Book cover of Building a Storybrand: Clarify Your Message So Customers Will Listen
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Loved by 3 people

Unreasonable Hospitality

By Will Guidara ,

Book cover of Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Expert Secrets: The Underground Playbook for Converting Your Online Visitors Into Lifelong Customers
Loved by 2 people

Expert Secrets

By Russell Brunson ,

Book cover of Expert Secrets: The Underground Playbook for Converting Your Online Visitors Into Lifelong Customers
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Creating Superfans: How To Turn Your Customers Into Lifelong Advocates
Loved by 2 people

Creating Superfans

By Brittany Hodak ,

Book cover of Creating Superfans: How To Turn Your Customers Into Lifelong Advocates
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days
Loved by 2 people

Never Lose a Customer Again

By Joey Coleman ,

Book cover of Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Fall in Love with the Problem, Not the Solution: A Handbook for Entrepreneurs
Loved by 2 people

Fall in Love with the Problem, Not the Solution

By Uri Levine ,

Book cover of Fall in Love with the Problem, Not the Solution: A Handbook for Entrepreneurs
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Content Inc.: Start a Content-First Business, Build a Massive Audience and Become Radically Successful
Loved by 1 person

Content Inc.

By Joe Pulizzi ,

Book cover of Content Inc.: Start a Content-First Business, Build a Massive Audience and Become Radically Successful
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Escaping the Build Trap: How Effective Product Management Creates Real Value
Loved by 1 person

Escaping the Build Trap

By Melissa Perri ,

Book cover of Escaping the Build Trap: How Effective Product Management Creates Real Value
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Fanocracy: Turning Fans Into Customers and Customers Into Fans
Loved by 1 person

Fanocracy

By David Meerman Scott , Reiko Scott ,

Book cover of Fanocracy: Turning Fans Into Customers and Customers Into Fans
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Behind the Cloud: The Untold Story of How Salesforce.com Went from Idea to Billion-Dollar Company-And Revolutionized an Industry
Loved by 1 person

Behind the Cloud

By Marc Benioff , Carlye Adler ,

Book cover of Behind the Cloud: The Untold Story of How Salesforce.com Went from Idea to Billion-Dollar Company-And Revolutionized an Industry
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
How Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services
Loved by 1 person

How Clients Buy

By Tom McMakin , Doug Fletcher ,

Book cover of How Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Valuable Content Marketing: How to Make Quality Content Your Key to Success
Loved by 1 person

Valuable Content Marketing

By Sonja Jefferson , Sharon Tanton ,

Book cover of Valuable Content Marketing: How to Make Quality Content Your Key to Success
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Inspired: How to Create Tech Products Customers Love
Loved by 1 person

Inspired

By Marty Cagan ,

Book cover of Inspired: How to Create Tech Products Customers Love
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Traffic Secrets: The Underground Playbook for Filling Your Websites and Funnels with Your Dream Customers
Loved by 1 person

Traffic Secrets

By Russell Brunson ,

Book cover of Traffic Secrets: The Underground Playbook for Filling Your Websites and Funnels with Your Dream Customers
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Human-Centered Communication: A Business Case Against Digital Pollution
Loved by 1 person

Human-Centered Communication

By Ethan Beute , Stephen Pacinelli ,

Book cover of Human-Centered Communication: A Business Case Against Digital Pollution
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
What Clients Love: A Field Guide to Growing Your Business
Loved by 1 person

What Clients Love

By Harry Beckwith ,

Book cover of What Clients Love: A Field Guide to Growing Your Business
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Monster Loyalty: How Lady Gaga turns Followers into Fanatics
Loved by 1 person

Monster Loyalty

By Jackie Huba ,

Book cover of Monster Loyalty: How Lady Gaga turns Followers into Fanatics
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
7L: The Seven Levels of Communication: Go From Relationships to Referrals
Loved by 1 person

7L

By Michael J. Maher ,

Book cover of 7L: The Seven Levels of Communication: Go From Relationships to Referrals
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Reality Check: How Immersive Technologies Can Transform Your Business
Loved by 1 person

Reality Check

By Jeremy Dalton ,

Book cover of Reality Check: How Immersive Technologies Can Transform Your Business
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty
Loved by 1 person

The Four Factors of Trust

By Ashley Reichheld , Amelia Dunlop ,

Book cover of The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Let's Get Real or Let's Not Play: Transforming the Buyer/Seller Relationship
Loved by 1 person

Let's Get Real or Let's Not Play

By Mahan Khalsa , Randy Illig ,

Book cover of Let's Get Real or Let's Not Play: Transforming the Buyer/Seller Relationship
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Good Profit: How Creating Value for Others Built One of the World's Most Successful Companies
Loved by 1 person

Good Profit

By Charles G. Koch ,

Book cover of Good Profit: How Creating Value for Others Built One of the World's Most Successful Companies
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...

Copyright © 2026 - Bookdna.com

NLP Powered By Wikifier.org

Shepherd is a participant in the Bookshop.org and Amazon Associate Affiliate Programs. As a participant, we may earn from qualifying purchases made on those sites.

Discover
  • Discover The Best Books
  • Follow Our Development
About
  • Our Story
  • For Authors
  • Media Inquiries
  • Contact Us
  • Become Founding Member
  • Donate
Legal
  • Affiliate Disclosure
  • Privacy Policy
  • Terms & Conditions
  • Website Disclosure

Login

Create Account

Continue with Google

or

Forgot Password?
Continue with Google

or