Name Change Welcome to BookDNA.com (formerly Shepherd.com)
  • Fiction
  • Nonfiction
  • Kids
  • YA
  • 🥇 Best Books 2025
  • My Book DNA
  • Profile
  • Refer friends
  • 🐇 🕳️ ✨
  • Logout
Browse
  • Fiction
  • Nonfiction
  • Kids
  • YA
  • Best Books 2025
  • My Book DNA
  • Home
  • For Authors
  • Our Story
  • Membership
Customer success All Time Best All Time Best Trending New By Book DNA List by Experts

Customer success

  • All Time Best
  • Trending
  • New
  • By Book DNA
  • List by Experts

The best customer success books of the 2020s

The books our community loved the most.

2020

Filter books

  • All Books
By Decade
  • 2020s
  • 2010s
    • All Books
  • By Decade
    • 2020s
    • 2010s
  • Related shelves
    • Business
    • Marketing
    • Sales
    • Leadership
    • Entrepreneur
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Loved by 3 people

Unreasonable Hospitality

By Will Guidara ,

Book cover of Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Expert Secrets: The Underground Playbook for Converting Your Online Visitors Into Lifelong Customers
Loved by 2 people

Expert Secrets

By Russell Brunson ,

Book cover of Expert Secrets: The Underground Playbook for Converting Your Online Visitors Into Lifelong Customers
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Creating Superfans: How To Turn Your Customers Into Lifelong Advocates
Loved by 2 people

Creating Superfans

By Brittany Hodak ,

Book cover of Creating Superfans: How To Turn Your Customers Into Lifelong Advocates
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Fall in Love with the Problem, Not the Solution: A Handbook for Entrepreneurs
Loved by 2 people

Fall in Love with the Problem, Not the Solution

By Uri Levine ,

Book cover of Fall in Love with the Problem, Not the Solution: A Handbook for Entrepreneurs
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Content Inc.: Start a Content-First Business, Build a Massive Audience and Become Radically Successful
Loved by 1 person

Content Inc.

By Joe Pulizzi ,

Book cover of Content Inc.: Start a Content-First Business, Build a Massive Audience and Become Radically Successful
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Fanocracy: Turning Fans Into Customers and Customers Into Fans
Loved by 1 person

Fanocracy

By David Meerman Scott , Reiko Scott ,

Book cover of Fanocracy: Turning Fans Into Customers and Customers Into Fans
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Traffic Secrets: The Underground Playbook for Filling Your Websites and Funnels with Your Dream Customers
Loved by 1 person

Traffic Secrets

By Russell Brunson ,

Book cover of Traffic Secrets: The Underground Playbook for Filling Your Websites and Funnels with Your Dream Customers
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Human-Centered Communication: A Business Case Against Digital Pollution
Loved by 1 person

Human-Centered Communication

By Ethan Beute , Stephen Pacinelli ,

Book cover of Human-Centered Communication: A Business Case Against Digital Pollution
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
Reality Check: How Immersive Technologies Can Transform Your Business
Loved by 1 person

Reality Check

By Jeremy Dalton ,

Book cover of Reality Check: How Immersive Technologies Can Transform Your Business
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...
The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty
Loved by 1 person

The Four Factors of Trust

By Ashley Reichheld , Amelia Dunlop ,

Book cover of The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty
  • Read a chapter
  • Amazon
    • Bookshop.org
Loading book...

Loading book loading book...
Loading book...

Copyright © 2026 - Bookdna.com

NLP Powered By Wikifier.org

Shepherd is a participant in the Bookshop.org and Amazon Associate Affiliate Programs. As a participant, we may earn from qualifying purchases made on those sites.

Discover
  • Discover The Best Books
  • Follow Our Development
About
  • Our Story
  • For Authors
  • Media Inquiries
  • Contact Us
  • Become Founding Member
  • Donate
Legal
  • Affiliate Disclosure
  • Privacy Policy
  • Terms & Conditions
  • Website Disclosure

Login

Create Account

Continue with Google

or

Forgot Password?
Continue with Google

or