Here are 100 books that The 100/0 Principle fans have personally recommended if you like
The 100/0 Principle.
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I've been blessed in my career, beginning as a 16-year-old, being an assistant manager at 17, a general manager at 20, and the face of the franchise at the age of 30 for over 16 years. This has led to me learning how to get people more motivated to perform their work than they ever thought possible when they accepted the position. I spent over 30 years literally “growing up” with this company and in this business, having been exposed to some of the best companies within their respective industries, learning how they source, on-board, train, and retain their team members, as well as some of the most influential motivational speakers throughout the world.
This book took our customer service performance in our company to levels we had never seen before. All of our leaders read this book and then the magic began.
The premise is that satisfied customers just are not good enough. They need to be “raving fans’ of us meaning, they actually become advocates of your business! This led to sales and traffic that exceeded our peers in all measurable ways while truly making our work more fun than we ever thought.
A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.
Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.
Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a…
It is April 1st, 2038. Day 60 of China's blockade of the rebel island of Taiwan.
The US government has agreed to provide Taiwan with a weapons system so advanced that it can disrupt the balance of power in the region. But what pilot would be crazy enough to run…
I’m fascinated with the relationship between personal growth and professional performance. Why is it in the same environment, doing the same work, some people can excel while others struggle? Most chalk it up to external circumstances that can’t be controlled. Others focus on tactics. But I’ve learned top-performers are masters at the human side of their work–the way they think, lead and serve–and that’s what gives them their edge. All of my work centers around infusing hard skills with improved soft skills, and getting better results in the process. That’s the stuff I find delicious, and it’s what I speak and write about.
I like tools and tactics, but when reading, I also like engaging stories. This book is loaded with them, offering a raw and authentic approach to leadership.
I liked how Willink and Babin pull valuable business takeaways from intense experiences on the battlefield. And I liked that a major takeaway is the importance of accepting absolute responsibility for what you do. No one’s going to argue with these guys.
Highly decorated Navy SEALs, now successful businessmen, show readers how to lead and win in business and in life with principles learned on the battlefield. In Extreme Ownership, Jocko Willink and Leif Babin share hard-hitting, Navy SEAL combat stories that translate into lessons for business and life. With riveting first-hand accounts of making high-pressure decisions as Navy SEAL battlefield leaders, this book is equally gripping for leaders who seek to dominate other arenas. Jocko and Leif served together in SEAL Task Unit Bruiser, the most highly decorated Special Operations unit from the war in Iraq. Their efforts contributed to the…
I've been blessed in my career, beginning as a 16-year-old, being an assistant manager at 17, a general manager at 20, and the face of the franchise at the age of 30 for over 16 years. This has led to me learning how to get people more motivated to perform their work than they ever thought possible when they accepted the position. I spent over 30 years literally “growing up” with this company and in this business, having been exposed to some of the best companies within their respective industries, learning how they source, on-board, train, and retain their team members, as well as some of the most influential motivational speakers throughout the world.
This book was one of a few “game changers” in my career. In fact, we used this book to “gung ho!” our entire company of managers/leaders.
The premise of the book is how to create worthwhile work through the balance of cash and congratulations. It is a heartwarming and compelling story about a new manager of a factory that had poor results throughout except for one department that always met/exceeded their goals.
The new manager is taught by the department head the reasons why this department had so much success through 3 concepts: 1. The spirit of the squirrel 2. The way of the beaver 3. The gift of the goose.
An invaluable new strategy for creating enthusiastic employees, from the author of the bestselling The One Minute Manager.
Every day thousands of uninspired employees trudge to work - often dooming their companies to failure with their lack of enthusiasm.
Drawing on over 20 years' experience of working with hundreds of corporations across the US - including America Online, Eastman Kodak, General Motors, Hershey Chocolate and Microsoft - Blanchard reveals a sure-fire strategy for boosting employee enthusiasm, productivity and performance.
Gung Ho! presents a simple system for inspiring employees. Based…
I've been blessed in my career, beginning as a 16-year-old, being an assistant manager at 17, a general manager at 20, and the face of the franchise at the age of 30 for over 16 years. This has led to me learning how to get people more motivated to perform their work than they ever thought possible when they accepted the position. I spent over 30 years literally “growing up” with this company and in this business, having been exposed to some of the best companies within their respective industries, learning how they source, on-board, train, and retain their team members, as well as some of the most influential motivational speakers throughout the world.
As we live and go throughout our daily lives, we will invariably be interacting with people from all walks of life.
We know that we all are carrying burdens, stresses, and challenges so…why not do our best to “make someone’s day?” Howard does an amazing job of describing just how simple this can be done in a variety of ways, depending on where we are, what we are doing, and who we are with/interacting with. It requires little or no work on our part to “make someone’s day”.
And as a leader, it will be impactful to your followers by setting the example in heart-filled, sincere, and caring ways. We never know what others are going through in the moment we are interacting with them. This book gives us all the perspective we need to help train us to make that interaction so compelling that the other person will at…
The most powerful words someone can say to you are "You made my day!" You haven't just committed an act of kindness when you hear those words. You have done something at the right time and in the right way that may turn someone's day or even life around, inspire and motivate them, or get them unstuck. As a leader, it's a most powerful tool for inspiring your colleagues and staffers. As a person, it's heart-lifting and impactful to those around you. With many examples and short exercises, Make Someone's Day teaches you how to make people feel like VIPs.
I am passionate about giving people the benefit of good intentions and my faith calls me to care and serve others. Today, I believe my purpose is to help inspire leaders to trust in the inherent good in people while caring and serving them in intentional ways that leads to high performance. I have been blessed immensely and want to give back to others so their journey can be one of significance. As former CEO of my company, I had no roadmap which made our journey even more difficult. Now, I have experienced the joy, the fulfillment, and the abundance of building a people-first culture. Together we can make a difference for so many people.
We are in an exponential world today and we grew up in an incremental world for businesses.
Daniel not only helps us understand how to anticipate more of the future, he teaches us how to anticipate which is one of the most important skills for business leaders today. After reading his book, I also worked through his anticipatory leader course.
By understanding the power of being anticipatory, I have used his techniques to lead our firm to bigger opportunities. In the future of work, anticipating what people will want and need, provides a distinctive advantage.
A rousing 7-step plan for living a life filled with hope and possibility from an inspirational speaker who survived a near-fatal fire at the age of nine and now runs a successful business inspiring people all around the world. When John O'Leary was nine years old, he was almost killed in a devastating house fire. With burns on one hundred percent of his body, O'Leary mustered an almost unimaginable amount of inner strength just to survive the ordeal. The insights he gained through this experience and the heroes who stepped into his life to help him through the journey, his…
My southern mama raised me to be honest; she always knew the truth and spoke the truth. I soon found out that being honest could clear my name—or get me in trouble. It could draw me closer to my friends—or hurt their feelings. Now that I’m grown and have children of my own, I understand and appreciate my mama’s emphasis on truth-telling from an entirely new angle. And as a writer, honest storytelling helps me write more authentic characters and connect more authentically with my readers. In my personal and professional life, my “honest” upbringing has helped me recognize other truth-tellers—and the not-so-truthful. (I’m eyeballing you, politicians!)
This is my go-to book when suggesting read-alouds for teachers and parents who want a charming and engaging story about honesty and compassion.
I love Libby (the main character) for many reasons. She embodies so much of what I was taught as a child about “telling the truth” and also experienced much of what I did before I learned the difference between hurtful and helpful words. My inner child can relate to the character’s missteps—as can my adult self—thus the reason I recommend it for all ages. (As a side note, and for all the right reasons, I also recommend Libby for President.)
From Coretta Scott King Award–winning author Patricia C. McKissack comes a humorous and poignant picture book about the right time to tell the truth.
“Tell the truth and shame the devil,” Libby’s mama has told her. So whatever is Libby doing wrong?
Ever since she started telling only the truth, the whole world seems to be mad at her. First, it’s her best friend, Ruthie Mae, who gets upset when Libby tells all their friends that Ruthie Mae has a hole in her sock. Then Willie gives her an ugly look when she tells the teacher he hasn’t done…
An Heir of Realms tells the tale of two young heroines—a dragon rider and a portal jumper—who fight dragon-like parasites to save their realms from extinction.
Rhoswen is training as a Realm Rider to work with dragons and burn away the Narxon swarming into her realm. Rhoswen’s dream is to…
The world is an amazing, diverse place that needs stories that represent everyone. I identify as gender fluid and am part of my city’s LGBTQIA+ community. For kids, there aren’t enough stories that feature non-straight cis protagonists where that identity isn’t the focus. LGBTQIA+ kids exist. They are normal. Let a gay kid go into space. Let a teenage lesbian solve a mystery. Let a trans girl defeat a dragon. Let an ace teen be a witch. Everybody deserves their adventure.
Hazel Hill thinks she’s the only girl in the 7th grade who likes girls thatway, until Tyler tells her that Ella Quinn told him she likes Hazel.
But Ella Quinn is pretty and popular, and she’s Hazel’s biggest rival in the upcoming speech contest. They talk. Ella confesses she only told Tyler that to stop his sexual harassment. It turns out, Tyler has been harassing a lot of girls.
They tell the school, but the teachers won’t do anything about it, even blaming the girls and punishing them. It is not a coincidence that Tyler’s mom is the superintendent of schools. Determined not to let Tyler get away with it, Hazel comes up with a plan.
Girls in Hazel's school are being harassed by an anonymous person online, someone who seems to know all about their insecurities and dreams. With no one willing to stand up and face the bully, how will Hazel be able to prove her suspicions? Hazel Hill is Going to Win This One confronts bullying, both online and in person, to give children the power to stand up for themselves and speak out against harassment.
I’ve been obsessed by the story of Anne Bonny and Mary Read since I heard about them in an Adam Ant song "Five Guns West". I know more than is good for me about pirates and wanted to share some of the fantastic books that inspired me when I wrote the novel Bonny & Read. Eighty years before Pride and Prejudice was written there were women armed with cutlasses roaming the Caribbean looking for ships to plunder – I want to give everyone the opportunity to learn more about this incredible hidden history.
A pirate ship was a place where the whole crew got an equal share of plunder, and where every man (or woman) had a voice.
They tore up the rulebook and made a better one that served them better. These two truths form the foundation of a business movement – Be More Pirate – which uses the theme of ‘making good trouble’ as the basis for better work/life satisfaction and building successful businesses.
It also makes the case that Anne Bonny via Delacroix’s Liberty Leading the Masses is actually the model for The Statue of Liberty. How great is that?!
Whatever your ambitions, ideas and challenges, this book will revolutionize the way you live, think and work today, and tomorrow.
Pirates didn't just break the rules, they rewrote them. They didn't just reject society, they reinvented it. Pirates didn't just challenge the status-quo, they changed everyfuckingthing. Pirates faced a self-interested establishment, a broken system, industrial scale disruption and an uncertain future. Sound familiar?
Pirates stood for MISCHIEF, PURPOSE and POWER. And you can too.
In Be More Pirate, Sam Conniff Allende unveils the innovative strategies of Golden Age pirates, drawing parallels between the tactics and teachings of legends like Henry…
Despite a successful editorial career and thriving beauty business, in my 30s I remained plagued by a depression and crippling perfectionism. What began as a self-help bender and journalistic endeavor to explore every holistic experience I could get my hands on became a way of life—and saved my life. When my spiritual mentor Monica Lawson introduced me to the Other Side and how to work with them to find clarity and purpose, it clicked: we could teach others to do the same. Our mission is to take the weird out of the woo and make spirituality accessible for everyone. It’s your birthright to chase you. We’re simply here to show you the way.
In this comedic yet deeply personal account of his tumultuous spiritual journey, Holmes shares his path from dogmatic religious upbringing to painful agnostic skepticism as a young adult to ultimately discovering a powerful connection with himself and the unknown with levity and relatability. That my husband and brother both devoured this book—and compared notes on it—gives me hope that we have entered a cultural moment when open spiritual discourse and examination by and among men is not only underway but being met with a standing ovation.
Part autobiography, part philosophical inquiry, and part spiritual quest, Comedy Sex God is a hilarious, profound, and enlightening romp around the fertile mind of stand-up stand-out, podcast king, and HBO superstar Pete Holmes.
Pete Holmes is a sold-out-every-night stand-up comedian with two HBO specials and the host of the hugely successful podcast You Made It Weird, and he was the creator-star of the hit HBO show Crashing. But it wasn't always roses for Pete. Growing up, Pete was raised an evangelical Christian, but his religion taught him that being "bad"-smoking, drinking, having doubts or premarital sex-would get him sent to…
A poisonous maiden, a Daoist sex cult, and a violent insurgency.
The polyandrous Yan family in China's rural Shaanxi Province takes in two carpenter brothers. When one brother is convicted of murder after killing their neighbor in a dispute, a constable threatens to expose the family's rumored polyandry and extorts…
As a clinical psychologist, I listen to thoughts all the time. I’m also having my own, constantly. We rely on our thoughts to help us navigate the world. However, our thoughts can also be a source of suffering. At times, they're not such reliable guides or helpers. Acceptance and Commitment Therapy (ACT) is a way of thinking about thinking. ACT captured my imagination early in my clinical career. I trained with ACT’s originator, Steven Hayes, in the early 1990’s. I’ve come to believe that being more aware of our own thoughts, and our relationship to them is key to creating positive change and living a life grounded in our values.
This poetic book by a literary scholar looks at the way we think about and experience not only the lives we lead, but those alternative lives that we do not lead.
Our thoughts can lead us to obsessively regret our choices or focus on “the road not taken.” Miller looks at the sense of loss that can accrue as the potential transitions to the actual.
He describes our unled lives as “part of this world as shadows are part of things…”
A captivating book about the emotional and literary power of the lives we might have lived had our chances or choices been different.
We each live one life, formed by paths taken and untaken. Choosing a job, getting married, deciding on a place to live or whether to have children-every decision precludes another. But what if you'd gone the other way? It can be a seductive thought, even a haunting one.
Andrew H. Miller illuminates this theme of modern culture: the allure of the alternate self. From Robert Frost to Sharon Olds, Virginia Woolf to Ian McEwan, Jane Hirshfield to…
