Here are 100 books that The 100/0 Principle fans have personally recommended if you like
The 100/0 Principle.
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I've been blessed in my career, beginning as a 16-year-old, being an assistant manager at 17, a general manager at 20, and the face of the franchise at the age of 30 for over 16 years. This has led to me learning how to get people more motivated to perform their work than they ever thought possible when they accepted the position. I spent over 30 years literally “growing up” with this company and in this business, having been exposed to some of the best companies within their respective industries, learning how they source, on-board, train, and retain their team members, as well as some of the most influential motivational speakers throughout the world.
This book took our customer service performance in our company to levels we had never seen before. All of our leaders read this book and then the magic began.
The premise is that satisfied customers just are not good enough. They need to be “raving fans’ of us meaning, they actually become advocates of your business! This led to sales and traffic that exceeded our peers in all measurable ways while truly making our work more fun than we ever thought.
A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.
Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.
Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what…
It is April 1st, 2038. Day 60 of China's blockade of the rebel island of Taiwan.
The US government has agreed to provide Taiwan with a weapons system so advanced that it can disrupt the balance of power in the region. But what pilot would be crazy enough to run…
I’m fascinated with the relationship between personal growth and professional performance. Why is it in the same environment, doing the same work, some people can excel while others struggle? Most chalk it up to external circumstances that can’t be controlled. Others focus on tactics. But I’ve learned top-performers are masters at the human side of their work–the way they think, lead and serve–and that’s what gives them their edge. All of my work centers around infusing hard skills with improved soft skills, and getting better results in the process. That’s the stuff I find delicious, and it’s what I speak and write about.
I like tools and tactics, but when reading, I also like engaging stories. This book is loaded with them, offering a raw and authentic approach to leadership.
I liked how Willink and Babin pull valuable business takeaways from intense experiences on the battlefield. And I liked that a major takeaway is the importance of accepting absolute responsibility for what you do. No one’s going to argue with these guys.
Highly decorated Navy SEALs, now successful businessmen, show readers how to lead and win in business and in life with principles learned on the battlefield. In Extreme Ownership, Jocko Willink and Leif Babin share hard-hitting, Navy SEAL combat stories that translate into lessons for business and life. With riveting first-hand accounts of making high-pressure decisions as Navy SEAL battlefield leaders, this book is equally gripping for leaders who seek to dominate other arenas. Jocko and Leif served together in SEAL Task Unit Bruiser, the most highly decorated Special Operations unit from the war in Iraq. Their efforts contributed to the…
I've been blessed in my career, beginning as a 16-year-old, being an assistant manager at 17, a general manager at 20, and the face of the franchise at the age of 30 for over 16 years. This has led to me learning how to get people more motivated to perform their work than they ever thought possible when they accepted the position. I spent over 30 years literally “growing up” with this company and in this business, having been exposed to some of the best companies within their respective industries, learning how they source, on-board, train, and retain their team members, as well as some of the most influential motivational speakers throughout the world.
This book was one of a few “game changers” in my career. In fact, we used this book to “gung ho!” our entire company of managers/leaders.
The premise of the book is how to create worthwhile work through the balance of cash and congratulations. It is a heartwarming and compelling story about a new manager of a factory that had poor results throughout except for one department that always met/exceeded their goals.
The new manager is taught by the department head the reasons why this department had so much success through 3 concepts: 1. The spirit of the squirrel 2. The way of the beaver 3. The gift of the goose.
An invaluable new strategy for creating enthusiastic employees, from the author of the bestselling The One Minute Manager.
Every day thousands of uninspired employees trudge to work - often dooming their companies to failure with their lack of enthusiasm.
Drawing on over 20 years' experience of working with hundreds of corporations across the US - including America Online, Eastman Kodak, General Motors, Hershey Chocolate and Microsoft - Blanchard reveals a sure-fire strategy for boosting employee enthusiasm, productivity and performance.
Gung Ho! presents a simple system for inspiring employees. Based on three core ideas:…
The Year Mrs. Cooper Got Out More
by
Meredith Marple,
The coastal tourist town of Great Wharf, Maine, boasts a crime rate so low you might suspect someone’s lying.
Nevertheless, jobless empty nester Mallory Cooper has become increasingly reclusive and fearful. Careful to keep the red wine handy and loath to leave the house, Mallory misses her happier self—and so…
I've been blessed in my career, beginning as a 16-year-old, being an assistant manager at 17, a general manager at 20, and the face of the franchise at the age of 30 for over 16 years. This has led to me learning how to get people more motivated to perform their work than they ever thought possible when they accepted the position. I spent over 30 years literally “growing up” with this company and in this business, having been exposed to some of the best companies within their respective industries, learning how they source, on-board, train, and retain their team members, as well as some of the most influential motivational speakers throughout the world.
As we live and go throughout our daily lives, we will invariably be interacting with people from all walks of life.
We know that we all are carrying burdens, stresses, and challenges so…why not do our best to “make someone’s day?” Howard does an amazing job of describing just how simple this can be done in a variety of ways, depending on where we are, what we are doing, and who we are with/interacting with. It requires little or no work on our part to “make someone’s day”.
And as a leader, it will be impactful to your followers by setting the example in heart-filled, sincere, and caring ways. We never know what others are going through in the moment we are interacting with them. This book gives us all the perspective we need to help train us to make that interaction so compelling that the other person will at…
The most powerful words someone can say to you are "You made my day!" You haven't just committed an act of kindness when you hear those words. You have done something at the right time and in the right way that may turn someone's day or even life around, inspire and motivate them, or get them unstuck. As a leader, it's a most powerful tool for inspiring your colleagues and staffers. As a person, it's heart-lifting and impactful to those around you. With many examples and short exercises, Make Someone's Day teaches you how to make people feel like VIPs.
I am passionate about giving people the benefit of good intentions and my faith calls me to care and serve others. Today, I believe my purpose is to help inspire leaders to trust in the inherent good in people while caring and serving them in intentional ways that leads to high performance. I have been blessed immensely and want to give back to others so their journey can be one of significance. As former CEO of my company, I had no roadmap which made our journey even more difficult. Now, I have experienced the joy, the fulfillment, and the abundance of building a people-first culture. Together we can make a difference for so many people.
We are in an exponential world today and we grew up in an incremental world for businesses.
Daniel not only helps us understand how to anticipate more of the future, he teaches us how to anticipate which is one of the most important skills for business leaders today. After reading his book, I also worked through his anticipatory leader course.
By understanding the power of being anticipatory, I have used his techniques to lead our firm to bigger opportunities. In the future of work, anticipating what people will want and need, provides a distinctive advantage.
A rousing 7-step plan for living a life filled with hope and possibility from an inspirational speaker who survived a near-fatal fire at the age of nine and now runs a successful business inspiring people all around the world. When John O'Leary was nine years old, he was almost killed in a devastating house fire. With burns on one hundred percent of his body, O'Leary mustered an almost unimaginable amount of inner strength just to survive the ordeal. The insights he gained through this experience and the heroes who stepped into his life to help him through the journey, his…
As a clinical psychologist, I listen to thoughts all the time. I’m also having my own, constantly. We rely on our thoughts to help us navigate the world. However, our thoughts can also be a source of suffering. At times, they're not such reliable guides or helpers. Acceptance and Commitment Therapy (ACT) is a way of thinking about thinking. ACT captured my imagination early in my clinical career. I trained with ACT’s originator, Steven Hayes, in the early 1990’s. I’ve come to believe that being more aware of our own thoughts, and our relationship to them is key to creating positive change and living a life grounded in our values.
This poetic book by a literary scholar looks at the way we think about and experience not only the lives we lead, but those alternative lives that we do not lead.
Our thoughts can lead us to obsessively regret our choices or focus on “the road not taken.” Miller looks at the sense of loss that can accrue as the potential transitions to the actual.
He describes our unled lives as “part of this world as shadows are part of things…”
A captivating book about the emotional and literary power of the lives we might have lived had our chances or choices been different.
We each live one life, formed by paths taken and untaken. Choosing a job, getting married, deciding on a place to live or whether to have children-every decision precludes another. But what if you'd gone the other way? It can be a seductive thought, even a haunting one.
Andrew H. Miller illuminates this theme of modern culture: the allure of the alternate self. From Robert Frost to Sharon Olds, Virginia Woolf to Ian McEwan, Jane Hirshfield to…
Don’t mess with the hothead—or he might just mess with you. Slater Ibáñez is only interested in two kinds of guys: the ones he wants to punch, and the ones he sleeps with. Things get interesting when they start to overlap. A freelance investigator, Slater trolls the dark side of…
Denise Kiernan is a multiple New York Times bestselling author of narrative nonfiction books including The Girls of Atomic City, The Last Castle, and We Gather Together. Throughout her career as a journalist and an author, she has explored underrepresented stories and characters and the impact they have had on history. These stories of the unsung offer fresh perspectives on historical tales we think we already know. At the heart of many of Kiernan’s nonfiction explorations are women from a variety of different backgrounds and time periods. She has devoted her last three books to the history of Thanksgiving and gratitude, writing separate books for all ages.
This is a sweet picture book for kids that gets them thinking about the concept of gratitude in ways that they can understand.
Through the story of Betsy and her magic stone, they learn, for example, that there are lots of things in life to be grateful for, and sometimes the little happy moments are just as powerful as the big ones. As a picture book, it’s appropriate for children who are not reading on their own yet. Available as a hardcover, paperback, or audiobook.
Do you want to teach your children how to be grateful for the things they already have?
Little Betsy will learn that happiness is made up of simple things in life, both small and big. With the help of the magic stone, she will begin to feel gratitude for her parents, friends, and toys. But what happens when little Betsy forgets to use the magic of her stone? She will realize that the power of gratitude is hidden in her heart.
"Gratitude is my superpower" will teach your little ones to appreciate the warmth of home, time spent playing with…
While I am Professor of Classics and Comparative Literature at the University of South Carolina and the author of ten books, I grew up in the suburbs of Kansas City. My parents were from rural Missouri. I never met a professor, a writer, or an artist growing up. I never seriously considered going to college. But I loved to read. When I went to college and discovered you could major in literature and ancient languages, my life changed. I am now at work on a book entitled Truth and Enjoyment in Cicero: Rhetoric and Philosophy Beyond the Pleasure Principle, which reflects on what Cicero can teach us about living in a post-truth age.
This is one of the most important books I have ever read. It changed the way I think about Socrates, Plato, Foucault, and Nietzsche. It gave me a deep appreciation of the philosophical and ethical importance of irony as a way of being in the world. It convinced me to spend all my free time for several months reading Thomas Mann’s Magic Mountain, and it made me see the relationship between ancient philosophy and modern life in a fundamentally new way. It is simply one of the most beautifully written and suggestive books of modern philosophy published in English in the last fifty years.
For much of its history, philosophy was not merely a theoretical discipline but a way of life, an 'art of living'. This practical aspect of philosophy has been much less dominant in modernity than it was in ancient Greece and Rome, when philosophers of all stripes kept returning to Socrates as a model for living. The idea of philosophy as an art of living has survived in the works of such major modern authors as Montaigne, Nietzsche, and Foucault. Each of these writers has used philosophical discussion as a means of establishing what a person is and how a worthwhile…
Most drunks struggle to accept that they have a disease called “alcoholism” and feel shame, intertwined with fear, having to admit it. I, on the other hand, embraced it. Being alcoholic meant I wasn’t “crazy” after all like Grandma. At 21, I embraced the disease along with 12 Step recovery, thanking my lucky stars that there was something I could do about my chaotic hippied lifestyle. “Don’t pick up the first fix, pill, or drink and you can’t get drunk.” Could the solution be so simple? It is. From the moment I set down the drink and drugs, I knew I had to share this amazing revelation with others and my writing career began.
Full disclosure, I know Bill Hanlon and we exchanged books at one of several speaking engagements together.
I cherish this book and have a signed copy featured in my collection. It is a simple straightforward ingenious way to disrupt destructive patterns in all relationships. And it works! Being in the mental health field, I would make this wonderful book mandatory for all counselors to read, if I had that power.
Full of examples on how to modify micro-behaviors, results could not be more life-changing. I found that I had the power to alter destructive patterns in my life by reacting differently in any given situation! Bill’s book explains how to do it.
"If you do one thing different, read this book! It is filled with practical, creative, effective, down-to-earth solutions to life's challenging problems."-Michele Weiner-Davis, author of Divorce Busting
The 20th anniversary edition of a self-help classic, updated with a new preface: Tapping into widespread popular interest in highly effective, short-term therapeutic approaches to personal problems, author Bill O'Hanlon offers 10 Solution Keys to help you free yourself from "analysis paralysis" and quickly get unstuck from aggravating problems.
Tired of feeling stuck all the time when you're trying to solve a problem or are facing conflict? Do you get easily flustered or…
Despite a successful editorial career and thriving beauty business, in my 30s I remained plagued by a depression and crippling perfectionism. What began as a self-help bender and journalistic endeavor to explore every holistic experience I could get my hands on became a way of life—and saved my life. When my spiritual mentor Monica Lawson introduced me to the Other Side and how to work with them to find clarity and purpose, it clicked: we could teach others to do the same. Our mission is to take the weird out of the woo and make spirituality accessible for everyone. It’s your birthright to chase you. We’re simply here to show you the way.
In this comedic yet deeply personal account of his tumultuous spiritual journey, Holmes shares his path from dogmatic religious upbringing to painful agnostic skepticism as a young adult to ultimately discovering a powerful connection with himself and the unknown with levity and relatability. That my husband and brother both devoured this book—and compared notes on it—gives me hope that we have entered a cultural moment when open spiritual discourse and examination by and among men is not only underway but being met with a standing ovation.
Part autobiography, part philosophical inquiry, and part spiritual quest, Comedy Sex God is a hilarious, profound, and enlightening romp around the fertile mind of stand-up stand-out, podcast king, and HBO superstar Pete Holmes.
Pete Holmes is a sold-out-every-night stand-up comedian with two HBO specials and the host of the hugely successful podcast You Made It Weird, and he was the creator-star of the hit HBO show Crashing. But it wasn't always roses for Pete. Growing up, Pete was raised an evangelical Christian, but his religion taught him that being "bad"-smoking, drinking, having doubts or premarital sex-would get him sent to…
