Here are 100 books that The 100/0 Principle fans have personally recommended if you like
The 100/0 Principle.
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I've been blessed in my career, beginning as a 16-year-old, being an assistant manager at 17, a general manager at 20, and the face of the franchise at the age of 30 for over 16 years. This has led to me learning how to get people more motivated to perform their work than they ever thought possible when they accepted the position. I spent over 30 years literally “growing up” with this company and in this business, having been exposed to some of the best companies within their respective industries, learning how they source, on-board, train, and retain their team members, as well as some of the most influential motivational speakers throughout the world.
This book took our customer service performance in our company to levels we had never seen before. All of our leaders read this book and then the magic began.
The premise is that satisfied customers just are not good enough. They need to be “raving fans’ of us meaning, they actually become advocates of your business! This led to sales and traffic that exceeded our peers in all measurable ways while truly making our work more fun than we ever thought.
A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.
Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.
Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a…
A moving story of love, betrayal, and the enduring power of hope in the face of darkness.
German pianist Hedda Schlagel's world collapsed when her fiancé, Fritz, vanished after being sent to an enemy alien camp in the United States during the Great War. Fifteen years later, in 1932, Hedda…
I’m fascinated with the relationship between personal growth and professional performance. Why is it in the same environment, doing the same work, some people can excel while others struggle? Most chalk it up to external circumstances that can’t be controlled. Others focus on tactics. But I’ve learned top-performers are masters at the human side of their work–the way they think, lead and serve–and that’s what gives them their edge. All of my work centers around infusing hard skills with improved soft skills, and getting better results in the process. That’s the stuff I find delicious, and it’s what I speak and write about.
I like tools and tactics, but when reading, I also like engaging stories. This book is loaded with them, offering a raw and authentic approach to leadership.
I liked how Willink and Babin pull valuable business takeaways from intense experiences on the battlefield. And I liked that a major takeaway is the importance of accepting absolute responsibility for what you do. No one’s going to argue with these guys.
Highly decorated Navy SEALs, now successful businessmen, show readers how to lead and win in business and in life with principles learned on the battlefield. In Extreme Ownership, Jocko Willink and Leif Babin share hard-hitting, Navy SEAL combat stories that translate into lessons for business and life. With riveting first-hand accounts of making high-pressure decisions as Navy SEAL battlefield leaders, this book is equally gripping for leaders who seek to dominate other arenas. Jocko and Leif served together in SEAL Task Unit Bruiser, the most highly decorated Special Operations unit from the war in Iraq. Their efforts contributed to the…
I've been blessed in my career, beginning as a 16-year-old, being an assistant manager at 17, a general manager at 20, and the face of the franchise at the age of 30 for over 16 years. This has led to me learning how to get people more motivated to perform their work than they ever thought possible when they accepted the position. I spent over 30 years literally “growing up” with this company and in this business, having been exposed to some of the best companies within their respective industries, learning how they source, on-board, train, and retain their team members, as well as some of the most influential motivational speakers throughout the world.
This book was one of a few “game changers” in my career. In fact, we used this book to “gung ho!” our entire company of managers/leaders.
The premise of the book is how to create worthwhile work through the balance of cash and congratulations. It is a heartwarming and compelling story about a new manager of a factory that had poor results throughout except for one department that always met/exceeded their goals.
The new manager is taught by the department head the reasons why this department had so much success through 3 concepts: 1. The spirit of the squirrel 2. The way of the beaver 3. The gift of the goose.
An invaluable new strategy for creating enthusiastic employees, from the author of the bestselling The One Minute Manager.
Every day thousands of uninspired employees trudge to work - often dooming their companies to failure with their lack of enthusiasm.
Drawing on over 20 years' experience of working with hundreds of corporations across the US - including America Online, Eastman Kodak, General Motors, Hershey Chocolate and Microsoft - Blanchard reveals a sure-fire strategy for boosting employee enthusiasm, productivity and performance.
Gung Ho! presents a simple system for inspiring employees. Based…
In 1913, a 15-year-old pregnant girl was found dead of apparent suicide. Dr. James Wilson, a new graduate and the first doctor ever to start a practice in this rural town, feels guilty over her death because of his delayed intervention.
I've been blessed in my career, beginning as a 16-year-old, being an assistant manager at 17, a general manager at 20, and the face of the franchise at the age of 30 for over 16 years. This has led to me learning how to get people more motivated to perform their work than they ever thought possible when they accepted the position. I spent over 30 years literally “growing up” with this company and in this business, having been exposed to some of the best companies within their respective industries, learning how they source, on-board, train, and retain their team members, as well as some of the most influential motivational speakers throughout the world.
As we live and go throughout our daily lives, we will invariably be interacting with people from all walks of life.
We know that we all are carrying burdens, stresses, and challenges so…why not do our best to “make someone’s day?” Howard does an amazing job of describing just how simple this can be done in a variety of ways, depending on where we are, what we are doing, and who we are with/interacting with. It requires little or no work on our part to “make someone’s day”.
And as a leader, it will be impactful to your followers by setting the example in heart-filled, sincere, and caring ways. We never know what others are going through in the moment we are interacting with them. This book gives us all the perspective we need to help train us to make that interaction so compelling that the other person will at…
The most powerful words someone can say to you are "You made my day!" You haven't just committed an act of kindness when you hear those words. You have done something at the right time and in the right way that may turn someone's day or even life around, inspire and motivate them, or get them unstuck. As a leader, it's a most powerful tool for inspiring your colleagues and staffers. As a person, it's heart-lifting and impactful to those around you. With many examples and short exercises, Make Someone's Day teaches you how to make people feel like VIPs.
I am passionate about giving people the benefit of good intentions and my faith calls me to care and serve others. Today, I believe my purpose is to help inspire leaders to trust in the inherent good in people while caring and serving them in intentional ways that leads to high performance. I have been blessed immensely and want to give back to others so their journey can be one of significance. As former CEO of my company, I had no roadmap which made our journey even more difficult. Now, I have experienced the joy, the fulfillment, and the abundance of building a people-first culture. Together we can make a difference for so many people.
We are in an exponential world today and we grew up in an incremental world for businesses.
Daniel not only helps us understand how to anticipate more of the future, he teaches us how to anticipate which is one of the most important skills for business leaders today. After reading his book, I also worked through his anticipatory leader course.
By understanding the power of being anticipatory, I have used his techniques to lead our firm to bigger opportunities. In the future of work, anticipating what people will want and need, provides a distinctive advantage.
A rousing 7-step plan for living a life filled with hope and possibility from an inspirational speaker who survived a near-fatal fire at the age of nine and now runs a successful business inspiring people all around the world. When John O'Leary was nine years old, he was almost killed in a devastating house fire. With burns on one hundred percent of his body, O'Leary mustered an almost unimaginable amount of inner strength just to survive the ordeal. The insights he gained through this experience and the heroes who stepped into his life to help him through the journey, his…
I’ve been obsessed by the story of Anne Bonny and Mary Read since I heard about them in an Adam Ant song "Five Guns West". I know more than is good for me about pirates and wanted to share some of the fantastic books that inspired me when I wrote the novel Bonny & Read. Eighty years before Pride and Prejudice was written there were women armed with cutlasses roaming the Caribbean looking for ships to plunder – I want to give everyone the opportunity to learn more about this incredible hidden history.
A pirate ship was a place where the whole crew got an equal share of plunder, and where every man (or woman) had a voice.
They tore up the rulebook and made a better one that served them better. These two truths form the foundation of a business movement – Be More Pirate – which uses the theme of ‘making good trouble’ as the basis for better work/life satisfaction and building successful businesses.
It also makes the case that Anne Bonny via Delacroix’s Liberty Leading the Masses is actually the model for The Statue of Liberty. How great is that?!
Whatever your ambitions, ideas and challenges, this book will revolutionize the way you live, think and work today, and tomorrow.
Pirates didn't just break the rules, they rewrote them. They didn't just reject society, they reinvented it. Pirates didn't just challenge the status-quo, they changed everyfuckingthing. Pirates faced a self-interested establishment, a broken system, industrial scale disruption and an uncertain future. Sound familiar?
Pirates stood for MISCHIEF, PURPOSE and POWER. And you can too.
In Be More Pirate, Sam Conniff Allende unveils the innovative strategies of Golden Age pirates, drawing parallels between the tactics and teachings of legends like Henry…
Voyager 1 was launched on September 5, 1977, and Voyager 2 was launched on August 20, 1977. Both began a historic journey with unique 'time capsules' on board intended to communicate a story of our world to extraterrestrials. The Voyager message is carried by a phonograph record 12-inch gold-plated disk…
Most drunks struggle to accept that they have a disease called “alcoholism” and feel shame, intertwined with fear, having to admit it. I, on the other hand, embraced it. Being alcoholic meant I wasn’t “crazy” after all like Grandma. At 21, I embraced the disease along with 12 Step recovery, thanking my lucky stars that there was something I could do about my chaotic hippied lifestyle. “Don’t pick up the first fix, pill, or drink and you can’t get drunk.” Could the solution be so simple? It is. From the moment I set down the drink and drugs, I knew I had to share this amazing revelation with others and my writing career began.
Full disclosure, I know Bill Hanlon and we exchanged books at one of several speaking engagements together.
I cherish this book and have a signed copy featured in my collection. It is a simple straightforward ingenious way to disrupt destructive patterns in all relationships. And it works! Being in the mental health field, I would make this wonderful book mandatory for all counselors to read, if I had that power.
Full of examples on how to modify micro-behaviors, results could not be more life-changing. I found that I had the power to alter destructive patterns in my life by reacting differently in any given situation! Bill’s book explains how to do it.
"If you do one thing different, read this book! It is filled with practical, creative, effective, down-to-earth solutions to life's challenging problems."-Michele Weiner-Davis, author of Divorce Busting
The 20th anniversary edition of a self-help classic, updated with a new preface: Tapping into widespread popular interest in highly effective, short-term therapeutic approaches to personal problems, author Bill O'Hanlon offers 10 Solution Keys to help you free yourself from "analysis paralysis" and quickly get unstuck from aggravating problems.
Tired of feeling stuck all the time when you're trying to solve a problem or are facing conflict? Do you get easily flustered or…
The world is an amazing, diverse place that needs stories that represent everyone. I identify as gender fluid and am part of my city’s LGBTQIA+ community. For kids, there aren’t enough stories that feature non-straight cis protagonists where that identity isn’t the focus. LGBTQIA+ kids exist. They are normal. Let a gay kid go into space. Let a teenage lesbian solve a mystery. Let a trans girl defeat a dragon. Let an ace teen be a witch. Everybody deserves their adventure.
Hazel Hill thinks she’s the only girl in the 7th grade who likes girls thatway, until Tyler tells her that Ella Quinn told him she likes Hazel.
But Ella Quinn is pretty and popular, and she’s Hazel’s biggest rival in the upcoming speech contest. They talk. Ella confesses she only told Tyler that to stop his sexual harassment. It turns out, Tyler has been harassing a lot of girls.
They tell the school, but the teachers won’t do anything about it, even blaming the girls and punishing them. It is not a coincidence that Tyler’s mom is the superintendent of schools. Determined not to let Tyler get away with it, Hazel comes up with a plan.
Girls in Hazel's school are being harassed by an anonymous person online, someone who seems to know all about their insecurities and dreams. With no one willing to stand up and face the bully, how will Hazel be able to prove her suspicions? Hazel Hill is Going to Win This One confronts bullying, both online and in person, to give children the power to stand up for themselves and speak out against harassment.
I have been passionate about continuous learning and understanding why people act the way they do. The books I recommend cover the topic of continuous growth across different states and areas of life.
I started following Guy Kawasaki because of some of his ideas on communication, work, writing, etc. Wise Guy is an easy-to-read book in which Guy Kawasaki shares some of the things he has learned across different areas of life (work, relationships, mentorship, etc.).
I really enjoy the personal stories shared in the book, which have led the author to grow both personally and professionally. It also made me reflect on my personal stories and how they have contributed to the person I am today.
Silicon Valley icon and bestselling author Guy Kawasaki shares the unlikely stories of his life and the lessons we can draw from them.
Guy Kawasaki has been a fixture in the tech world since he was part of Apple's original Macintosh team in the 1980s. He's widely respected as a source of wisdom about entrepreneurship, venture capital, marketing, and business evangelism, which he's shared in bestselling books such as The Art of the Start and Enchantment. But before all that, he was just a middle-class kid in Hawaii, a grandson of Japanese immigrants, who loved football and got a C+…
Deputy Jenna Hart has only been working in her sleepy hometown of Pearl Springs for seven months when city officials begin to be targeted by a killer. Twenty years ago, the construction of a dam caused people to lose their land to eminent domain. That wound has not healed with…
Hey there, readers! One afternoon during my children’s naptime, I read a couldn’t-put-it-down young adult adventure story. It totally drew me in, but as much as I enjoyed it, I distinctly wished it had included Christian morals. The goal of my writing is to give God glory and encourage readers to grow in their faith. My hope is that seeing relatable characters choosing to let God’s light shine through them, even during hard situations, will inspire readers to trust God and strengthen their faith. Be inspired along with me when the characters in this book list courageously make the right choice.
Looking for the perfect blend of friendship, adventure, and mystery?
The characters inThe Perfect Blindside are lovable and realistic, and the book kept me turning pages way past my bedtime.
Jake’s and Sophie’s points of view are thoroughly enjoyable, and the snowboarding and hiking scenes made me feel like I was part of the fun. I love the Christian values and that Jake and Sophie are committed to making positive decisions.
When they stumble upon a drug trafficking ring, can they bring the truth to light? Will their rocky friendship be strengthened or smothered?
For readers 12 and up, I highly recommend this Christian mystery!
He's an egotistical snowboarder with a silver medal.
She's a judgmental honors student with a flair for photography.
Slashed tires.... False accusations.... A coded message.... When all they can see is each other's flaws, how can Jake and Sophie work together to figure out what's really been happening at the abandoned gold mine?
Follow Sophie and Jake into secret tunnels as they unravel the mystery and challenge each other to become who God wants them to be.
The Perfect Blindside is a Christian teen winter fiction novel about using your gifts and talents to lead others to God. This teen…
