Here are 100 books that Gung Ho! Turn On the People in Any Organization fans have personally recommended if you like
Gung Ho! Turn On the People in Any Organization.
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I've been blessed in my career, beginning as a 16-year-old, being an assistant manager at 17, a general manager at 20, and the face of the franchise at the age of 30 for over 16 years. This has led to me learning how to get people more motivated to perform their work than they ever thought possible when they accepted the position. I spent over 30 years literally “growing up” with this company and in this business, having been exposed to some of the best companies within their respective industries, learning how they source, on-board, train, and retain their team members, as well as some of the most influential motivational speakers throughout the world.
This book took our customer service performance in our company to levels we had never seen before. All of our leaders read this book and then the magic began.
The premise is that satisfied customers just are not good enough. They need to be “raving fans’ of us meaning, they actually become advocates of your business! This led to sales and traffic that exceeded our peers in all measurable ways while truly making our work more fun than we ever thought.
A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.
Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.
Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what…
It is April 1st, 2038. Day 60 of China's blockade of the rebel island of Taiwan.
The US government has agreed to provide Taiwan with a weapons system so advanced that it can disrupt the balance of power in the region. But what pilot would be crazy enough to run…
I’m fascinated with the relationship between personal growth and professional performance. Why is it in the same environment, doing the same work, some people can excel while others struggle? Most chalk it up to external circumstances that can’t be controlled. Others focus on tactics. But I’ve learned top-performers are masters at the human side of their work–the way they think, lead and serve–and that’s what gives them their edge. All of my work centers around infusing hard skills with improved soft skills, and getting better results in the process. That’s the stuff I find delicious, and it’s what I speak and write about.
I like tools and tactics, but when reading, I also like engaging stories. This book is loaded with them, offering a raw and authentic approach to leadership.
I liked how Willink and Babin pull valuable business takeaways from intense experiences on the battlefield. And I liked that a major takeaway is the importance of accepting absolute responsibility for what you do. No one’s going to argue with these guys.
Highly decorated Navy SEALs, now successful businessmen, show readers how to lead and win in business and in life with principles learned on the battlefield. In Extreme Ownership, Jocko Willink and Leif Babin share hard-hitting, Navy SEAL combat stories that translate into lessons for business and life. With riveting first-hand accounts of making high-pressure decisions as Navy SEAL battlefield leaders, this book is equally gripping for leaders who seek to dominate other arenas. Jocko and Leif served together in SEAL Task Unit Bruiser, the most highly decorated Special Operations unit from the war in Iraq. Their efforts contributed to the…
I've been blessed in my career, beginning as a 16-year-old, being an assistant manager at 17, a general manager at 20, and the face of the franchise at the age of 30 for over 16 years. This has led to me learning how to get people more motivated to perform their work than they ever thought possible when they accepted the position. I spent over 30 years literally “growing up” with this company and in this business, having been exposed to some of the best companies within their respective industries, learning how they source, on-board, train, and retain their team members, as well as some of the most influential motivational speakers throughout the world.
I was blessed to have met this author at a local Chamber of Commerce event that he spoke at.
His story about his book was emotionally moving to me so much so that we “hired” him to come in and speak with our leadership team for an afternoon. When we put 100% into our relationships and expect nothing in return, magic begins to happen. This works no matter how challenging the current state of your relationship is. The quality of our relationships is what really matters in our lives and this book frames this concept like no other.
• Think about it...when you look back at the end of your life, what will really matter? FIVE WORDS...The quality of your relationships • The 100/0 Principle, The Secret of Great Relationships, may be the most important book you'll ever read. • If you like "212, the Extra Degree," you are going to love this book!
Brian Tracy said..."Eighty percent of life's satisfaction comes from meaningful relationships." Think about it...when you look back at the end of your life what will really matter? Five words...the quality of your relationships.
So here's the question: If your relationships are the most important…
A Duke with rigid opinions, a Lady whose beliefs conflict with his, a long disputed parcel of land, a conniving neighbour, a desperate collaboration, a failure of trust, a love found despite it all.
Alexander Cavendish, Duke of Ravensworth, returned from war to find that his father and brother had…
I've been blessed in my career, beginning as a 16-year-old, being an assistant manager at 17, a general manager at 20, and the face of the franchise at the age of 30 for over 16 years. This has led to me learning how to get people more motivated to perform their work than they ever thought possible when they accepted the position. I spent over 30 years literally “growing up” with this company and in this business, having been exposed to some of the best companies within their respective industries, learning how they source, on-board, train, and retain their team members, as well as some of the most influential motivational speakers throughout the world.
As we live and go throughout our daily lives, we will invariably be interacting with people from all walks of life.
We know that we all are carrying burdens, stresses, and challenges so…why not do our best to “make someone’s day?” Howard does an amazing job of describing just how simple this can be done in a variety of ways, depending on where we are, what we are doing, and who we are with/interacting with. It requires little or no work on our part to “make someone’s day”.
And as a leader, it will be impactful to your followers by setting the example in heart-filled, sincere, and caring ways. We never know what others are going through in the moment we are interacting with them. This book gives us all the perspective we need to help train us to make that interaction so compelling that the other person will at…
The most powerful words someone can say to you are "You made my day!" You haven't just committed an act of kindness when you hear those words. You have done something at the right time and in the right way that may turn someone's day or even life around, inspire and motivate them, or get them unstuck. As a leader, it's a most powerful tool for inspiring your colleagues and staffers. As a person, it's heart-lifting and impactful to those around you. With many examples and short exercises, Make Someone's Day teaches you how to make people feel like VIPs.
I became a nonprofit consultant because I could use my best skills in writing and facilitating and apply them for good. I continue in this work because nothing is more exciting than helping people who have dedicated their lives to making the world better in some specific way actually take the next step to do better. The books I’ve recommended have made me far better at what I do.
Around the time I turned 40, I knew I wouldn’t be doing what I was doing then in 20 years. I went back to school to get my MBA, thinking that those little letters after my name would help me no matter what I decided to do. To my chagrin, one professor was all about self-help books, and most of his class was trite.
This book, however, really helped me at the time and embedded in me a core view of how to approach everything I do. It instilled in me a “strengths-based” approach to what I do, whether it’s coaching individual leaders or developing organizational strategy for a huge nonprofit. We do best when we do more of what we do best.
Based on a Gallup study of over two million people who have excelled in their careers, NOW, DISCOVER YOUR STRENGTHS uses a revolutionary programme to help readers discover their distinct talents and strengths. The product of a twenty-five year, multi-million pound effort to identify the most prevalent human talents, the StrengthsFinder programme introduces thirty-four talents or "themes" and reveals how they can best be translated into personal and career success. Each copy of the book contains a unique password that gives the reader access to the StrengthsFinder Profile, a Web-based interview that analyses people's instinctive reactions and immediately presents them…
As a consultant, author, and researcher, for several years I have been very passionate about the study of companies that are very successful in the marketplace, but that are also human-oriented. In other words, I am very interested in companies that are profitable, but at the same time, are kind, compassionate, and caring with their main stakeholders. I like that these companies continually aim to foster robust long-term relationships with these stakeholders, and look for win-win agreements with them. What I love about these companies is that they focus on the quantitative aspects of business (e.g., profitability, growth, etc.) but also in its qualitative aspects (empathy, support, gratitude, generosity, etc.).
I personally recommend this book because it clearly pinpoints the importance of some relevant values (e.g., gratitude, purpose, meaning) and their practical application to the work environment. I like the way this text discusses the regular use of these values and their direct relationship with business key parameters (e.g., growth, etc.). I found useful the description of the human workplace shown in the book, which includes traits like trust, meaningful work, empowerment, and others. There are some interesting insights on the importance of employee experience and specific ways to enhance it, among other topics. Finally, it is interesting that this book is littered with valuable statistical data backing its more relevant themes.
Join the movement to harness the transformative power of people-and lead your company to superior business results!
By building a sense of belonging, purpose, meaning, happiness, and energy in every employee, you'll create a profound connection between your workforce and your organization and its goals. And that's the key to business success.
From the pioneers of the management strategy that has transformed business culture worldwide, Making Work Human takes you step by step through the process of implementing a culture of performance and gratitude in the workplace, seizing the competitive edge and driving business sustainability. Mosley and Irvine use game-changing…
The Duke's Christmas Redemption
by
Arietta Richmond,
A Duke who has rejected love, a Lady who dreams of a love match, an arranged marriage, a house full of secrets, a most unneighborly neighbor, a plot to destroy reputations, an unexpected love that redeems it all.
Lady Charlotte Wyndham, given in an arranged marriage to a man she…
I have done some pretty cool things in the arts. To share a few, I’ve given TEDx talks, I have produced and co-starred in a film that made it to Cannes, I have written 11+ books (one of which was a Barnes & Noble # 1 best seller), I have spoken at SAG/AFTRA and Writer’s Guild, I am an entertainment attorney, and I have an album up on iTunes/Apple Music/Spotify, etc. I really love inspiring people, and helping them to achieve life dreams. I hope this list will help inspire some of you to go after your dreams, too, and with a passion!
As an artist, you’re the head of a company. Whether you realize it or not, you have staff: Photographers helping you, agents, managers, publicists, fellow artists, and the list goes on. You need to know how to manage these people in the most positive way possible.
I credit much of my success in the arts to acknowledging that I need to know how to work with and manage the people on my team. This book did not make me a master, but it’s one of the many books I’ve read on improving my people management skills. If you cannot work with and manage others, you will never get far in show business or any business.
This comprehensive yet inviting-to-read guide has been completely updated to cover today's most critical management topics--from company culture to new technologies.
About the Book Becoming a Successful Manager has all the tools and techniques for making a smooth transition into the role of manager. Drawing on both academic research and real-world experience, the authors teach readers how to apply what they call "The Discovery Method." Through practical exercises and thought-provoking questions, readers learn how to manage others as successfully as they have managed themselves. Updates include such timely topics as the evolving roles of managers, managing up, and other changes…
My passion for helping organisations, industries, and communities to make better decisions led me into the field of strategic foresight more than 20 years ago. I am particularly passionate about scenario planning as the most valuable tool for improving decision-making in a volatile and uncertain environment. Scenarios enable people to question their (often implicit) assumptions about the future and to reframe their perceptions of the future. It’s this enlightening quality about scenarios that makes them so special to me. My quest is to see scenario planning become a mainstream activity in organisations throughout the world.
This is an outstanding read! Art Kleiner has undergone an enormous amount of research on so-called heretics of the business world in the 20th century. Kleiner is a great writer, and whether you have heard of the heretic in question or not, it doesn’t matter.
Kleiner’s storytelling and the depth of his research will keep you engaged as a reader. The section on scenario planning is why I was attracted to this book in the first place; however, the entire book is first class.
In this second edition of his bestselling book, author Art Kleiner explores the nature of effective leadership in times of change and defines its importance to the corporation of the future. He describes a heretic as a visionary who creates change in large-scale companies, balancing the contrary truths they can't deny against their loyalty to their organizations. The Age of Heretics reveals how managers can get stuck in counterproductive ways of doing things and shows why it takes a heretical point of view to get past the deadlock and move forward.
I’m puzzled by how people and technology evolve—as humankind we created all of these wonders to make our life easier. At the same time, I feel that we are more focus on the technology and processes, rather than people. It drew me to the topic of sociotechnical systems, which fascinates me. I’ve formal education in IT, and everything is binary; however, during my career I was drawn to the intersection of technology and people. My mission in life is to support a new generation of leaders that want to create an organisational environment that puts people in the center!
In my quest (you can also call it a professional career), I’m drawn to complexity since we create software for complex problems. There are books on Complexity Science; however, they are very academic. This particular book gives practical advice to cope with complexity. It acknowledges the balance between the emotional and rational sides and why we must bring our full-self to any aspect of our life. The “don’t be emotional, this is work” proves to be a threat to our mental well-being and kills innovation in a company. In the book, the authors explore how to listen to our bodies in the face of complexity in an accessible way.
There is a complexity paradox that we all need to understand. We humans have a natural inclination towards connection, engagement, and creativity - all necessary skills to thrive in complexity. The problem is that the stress caused by uncertainty and ambiguity makes it difficult to tap into this inclination when we need it the most. This book offers a set of practices that help you not only understand complexity but actually hack into your own nervous system to bring your natural capacities back online. By paying close attention to your body, redefining your emotional experiences, and connecting more deeply to…
This book follows the journey of a writer in search of wisdom as he narrates encounters with 12 distinguished American men over 80, including Paul Volcker, the former head of the Federal Reserve, and Denton Cooley, the world’s most famous heart surgeon.
In these and other intimate conversations, the book…
My passion for helping organisations, industries, and communities to make better decisions led me into the field of strategic foresight more than 20 years ago. I am particularly passionate about scenario planning as the most valuable tool for improving decision-making in a volatile and uncertain environment. Scenarios enable people to question their (often implicit) assumptions about the future and to reframe their perceptions of the future. It’s this enlightening quality about scenarios that makes them so special to me. My quest is to see scenario planning become a mainstream activity in organisations throughout the world.
Peter Schwartz uses an easy, storytelling style that had me engaged instantly and held my interest throughout the book. He uses multiple personal case studies and stories to teach you how to think about the future. I found these stories both interesting and educational, as they were no doubt intended.
It’s a very easy and very engaging book to read. When people ask where they should start to improve how they think about the future, I point them to this book.
"Artful scenario spinning is a form of convergent thinking about divergent futures. It ensures that you are not always right about the future but-better-that you are almost never wrong about the future. The technology is powerful, simple, and enjoyable, and so is Schwartz's book." -Stewart Brand What increasingly affects all of us, whether professional planners or individuals preparing for a better future, is not the tangibles of life-bottom-line numbers, for instance-but the intangibles: our hopes and fears, our beliefs and dreams. Only stories-scenarios-and our ability to visualize different kinds of futures adequately capture these intangibles. In The Art of the…
