Here are 100 books that Gung Ho! Turn On the People in Any Organization fans have personally recommended if you like
Gung Ho! Turn On the People in Any Organization.
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I've been blessed in my career, beginning as a 16-year-old, being an assistant manager at 17, a general manager at 20, and the face of the franchise at the age of 30 for over 16 years. This has led to me learning how to get people more motivated to perform their work than they ever thought possible when they accepted the position. I spent over 30 years literally “growing up” with this company and in this business, having been exposed to some of the best companies within their respective industries, learning how they source, on-board, train, and retain their team members, as well as some of the most influential motivational speakers throughout the world.
This book took our customer service performance in our company to levels we had never seen before. All of our leaders read this book and then the magic began.
The premise is that satisfied customers just are not good enough. They need to be “raving fans’ of us meaning, they actually become advocates of your business! This led to sales and traffic that exceeded our peers in all measurable ways while truly making our work more fun than we ever thought.
A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.
Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.
Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what…
A moving story of love, betrayal, and the enduring power of hope in the face of darkness.
German pianist Hedda Schlagel's world collapsed when her fiancé, Fritz, vanished after being sent to an enemy alien camp in the United States during the Great War. Fifteen years later, in 1932, Hedda…
I’m fascinated with the relationship between personal growth and professional performance. Why is it in the same environment, doing the same work, some people can excel while others struggle? Most chalk it up to external circumstances that can’t be controlled. Others focus on tactics. But I’ve learned top-performers are masters at the human side of their work–the way they think, lead and serve–and that’s what gives them their edge. All of my work centers around infusing hard skills with improved soft skills, and getting better results in the process. That’s the stuff I find delicious, and it’s what I speak and write about.
I like tools and tactics, but when reading, I also like engaging stories. This book is loaded with them, offering a raw and authentic approach to leadership.
I liked how Willink and Babin pull valuable business takeaways from intense experiences on the battlefield. And I liked that a major takeaway is the importance of accepting absolute responsibility for what you do. No one’s going to argue with these guys.
Highly decorated Navy SEALs, now successful businessmen, show readers how to lead and win in business and in life with principles learned on the battlefield. In Extreme Ownership, Jocko Willink and Leif Babin share hard-hitting, Navy SEAL combat stories that translate into lessons for business and life. With riveting first-hand accounts of making high-pressure decisions as Navy SEAL battlefield leaders, this book is equally gripping for leaders who seek to dominate other arenas. Jocko and Leif served together in SEAL Task Unit Bruiser, the most highly decorated Special Operations unit from the war in Iraq. Their efforts contributed to the…
I've been blessed in my career, beginning as a 16-year-old, being an assistant manager at 17, a general manager at 20, and the face of the franchise at the age of 30 for over 16 years. This has led to me learning how to get people more motivated to perform their work than they ever thought possible when they accepted the position. I spent over 30 years literally “growing up” with this company and in this business, having been exposed to some of the best companies within their respective industries, learning how they source, on-board, train, and retain their team members, as well as some of the most influential motivational speakers throughout the world.
I was blessed to have met this author at a local Chamber of Commerce event that he spoke at.
His story about his book was emotionally moving to me so much so that we “hired” him to come in and speak with our leadership team for an afternoon. When we put 100% into our relationships and expect nothing in return, magic begins to happen. This works no matter how challenging the current state of your relationship is. The quality of our relationships is what really matters in our lives and this book frames this concept like no other.
• Think about it...when you look back at the end of your life, what will really matter? FIVE WORDS...The quality of your relationships • The 100/0 Principle, The Secret of Great Relationships, may be the most important book you'll ever read. • If you like "212, the Extra Degree," you are going to love this book!
Brian Tracy said..."Eighty percent of life's satisfaction comes from meaningful relationships." Think about it...when you look back at the end of your life what will really matter? Five words...the quality of your relationships.
So here's the question: If your relationships are the most important…
What hope does an army of children have against the might of the Mamluks?
Brother Foulques de Villaret just wants to stay in Acre and perform his sworn duties. Instead, the young Hospitaller Knight of Saint John must undertake a dangerous journey from the Holy Land to a remote village…
I've been blessed in my career, beginning as a 16-year-old, being an assistant manager at 17, a general manager at 20, and the face of the franchise at the age of 30 for over 16 years. This has led to me learning how to get people more motivated to perform their work than they ever thought possible when they accepted the position. I spent over 30 years literally “growing up” with this company and in this business, having been exposed to some of the best companies within their respective industries, learning how they source, on-board, train, and retain their team members, as well as some of the most influential motivational speakers throughout the world.
As we live and go throughout our daily lives, we will invariably be interacting with people from all walks of life.
We know that we all are carrying burdens, stresses, and challenges so…why not do our best to “make someone’s day?” Howard does an amazing job of describing just how simple this can be done in a variety of ways, depending on where we are, what we are doing, and who we are with/interacting with. It requires little or no work on our part to “make someone’s day”.
And as a leader, it will be impactful to your followers by setting the example in heart-filled, sincere, and caring ways. We never know what others are going through in the moment we are interacting with them. This book gives us all the perspective we need to help train us to make that interaction so compelling that the other person will at…
The most powerful words someone can say to you are "You made my day!" You haven't just committed an act of kindness when you hear those words. You have done something at the right time and in the right way that may turn someone's day or even life around, inspire and motivate them, or get them unstuck. As a leader, it's a most powerful tool for inspiring your colleagues and staffers. As a person, it's heart-lifting and impactful to those around you. With many examples and short exercises, Make Someone's Day teaches you how to make people feel like VIPs.
I became a nonprofit consultant because I could use my best skills in writing and facilitating and apply them for good. I continue in this work because nothing is more exciting than helping people who have dedicated their lives to making the world better in some specific way actually take the next step to do better. The books I’ve recommended have made me far better at what I do.
Around the time I turned 40, I knew I wouldn’t be doing what I was doing then in 20 years. I went back to school to get my MBA, thinking that those little letters after my name would help me no matter what I decided to do. To my chagrin, one professor was all about self-help books, and most of his class was trite.
This book, however, really helped me at the time and embedded in me a core view of how to approach everything I do. It instilled in me a “strengths-based” approach to what I do, whether it’s coaching individual leaders or developing organizational strategy for a huge nonprofit. We do best when we do more of what we do best.
Based on a Gallup study of over two million people who have excelled in their careers, NOW, DISCOVER YOUR STRENGTHS uses a revolutionary programme to help readers discover their distinct talents and strengths. The product of a twenty-five year, multi-million pound effort to identify the most prevalent human talents, the StrengthsFinder programme introduces thirty-four talents or "themes" and reveals how they can best be translated into personal and career success. Each copy of the book contains a unique password that gives the reader access to the StrengthsFinder Profile, a Web-based interview that analyses people's instinctive reactions and immediately presents them…
As a consultant, author, and researcher, for several years I have been very passionate about the study of companies that are very successful in the marketplace, but that are also human-oriented. In other words, I am very interested in companies that are profitable, but at the same time, are kind, compassionate, and caring with their main stakeholders. I like that these companies continually aim to foster robust long-term relationships with these stakeholders, and look for win-win agreements with them. What I love about these companies is that they focus on the quantitative aspects of business (e.g., profitability, growth, etc.) but also in its qualitative aspects (empathy, support, gratitude, generosity, etc.).
I personally recommend this book because it clearly pinpoints the importance of some relevant values (e.g., gratitude, purpose, meaning) and their practical application to the work environment. I like the way this text discusses the regular use of these values and their direct relationship with business key parameters (e.g., growth, etc.). I found useful the description of the human workplace shown in the book, which includes traits like trust, meaningful work, empowerment, and others. There are some interesting insights on the importance of employee experience and specific ways to enhance it, among other topics. Finally, it is interesting that this book is littered with valuable statistical data backing its more relevant themes.
Join the movement to harness the transformative power of people-and lead your company to superior business results!
By building a sense of belonging, purpose, meaning, happiness, and energy in every employee, you'll create a profound connection between your workforce and your organization and its goals. And that's the key to business success.
From the pioneers of the management strategy that has transformed business culture worldwide, Making Work Human takes you step by step through the process of implementing a culture of performance and gratitude in the workplace, seizing the competitive edge and driving business sustainability. Mosley and Irvine use game-changing…
I have done some pretty cool things in the arts. To share a few, I’ve given TEDx talks, I have produced and co-starred in a film that made it to Cannes, I have written 11+ books (one of which was a Barnes & Noble # 1 best seller), I have spoken at SAG/AFTRA and Writer’s Guild, I am an entertainment attorney, and I have an album up on iTunes/Apple Music/Spotify, etc. I really love inspiring people, and helping them to achieve life dreams. I hope this list will help inspire some of you to go after your dreams, too, and with a passion!
As an artist, you’re the head of a company. Whether you realize it or not, you have staff: Photographers helping you, agents, managers, publicists, fellow artists, and the list goes on. You need to know how to manage these people in the most positive way possible.
I credit much of my success in the arts to acknowledging that I need to know how to work with and manage the people on my team. This book did not make me a master, but it’s one of the many books I’ve read on improving my people management skills. If you cannot work with and manage others, you will never get far in show business or any business.
This comprehensive yet inviting-to-read guide has been completely updated to cover today's most critical management topics--from company culture to new technologies.
About the Book Becoming a Successful Manager has all the tools and techniques for making a smooth transition into the role of manager. Drawing on both academic research and real-world experience, the authors teach readers how to apply what they call "The Discovery Method." Through practical exercises and thought-provoking questions, readers learn how to manage others as successfully as they have managed themselves. Updates include such timely topics as the evolving roles of managers, managing up, and other changes…
As a college professor, I taught MBA students about management and when I became an executive with a team of 50, I learned more about how to apply and understand theory in the workplace. I’ve always focused on the practical. Theory is great but needs to be practically applied in order to learn how to become more effective. I believe that we're all in control of our own destiny and that becoming a better manager is within our power. Developing the competencies we need can be done through training and on our own through focused, practical, and structured work. Self-directed learning can be applied to every aspect of work, whether you’re a manager or not.
Similar to self-directed learning, this book is highly learner-centered. The focus is on teaching skills that matter most to those who manage. Although practical in nature, the book also provides a good discussion of the theories driving successful management behavior – making this a good evidence-based book. The book uses a problem-based approach and starts each chapter with a discussion about “manage what” to create meaningful context.
"Management Skills" by Baldwin/Bommer/Rubin distinguishes itself by exclusively focusing on teaching relevant skills, its learner-centered writing and its evidence-based foundation. This text's problem-based approach draws students in with several fundamental and specific questions or challenges in the Manage What? feature opening every chapter. The learner-centered writing style and the focus on the actual skills that matter to career success as well as the chapter ending tool kits make this text a keeper.
As a college professor, I taught MBA students about management and when I became an executive with a team of 50, I learned more about how to apply and understand theory in the workplace. I’ve always focused on the practical. Theory is great but needs to be practically applied in order to learn how to become more effective. I believe that we're all in control of our own destiny and that becoming a better manager is within our power. Developing the competencies we need can be done through training and on our own through focused, practical, and structured work. Self-directed learning can be applied to every aspect of work, whether you’re a manager or not.
David Whetten and Kim Cameron have written many books about management skills and are well-known for their practical approach. During my years as a college professor, I used their books in teaching. The book discusses the essential skills that managers need to be successful. The book also takes a hands-on approach and provides practical application that any manager, new or more experienced, can use. Developing Management Skills uses contemporary examples and also groups the skills to help readers understand how skills relate to one another.
NOTE: You are purchasing a standalone product; MyManagementLab does not come packaged with this content. If you would like to purchase both the physical text and MyManagementLab search for ISBN-10: 0133254224/ISBN-13: 9780133254228 . That package includes ISBN-10: 0133127478 /ISBN-13: 9780133127478 and ISBN-10: 0133134679/ISBN-13: 9780133134674 .
For undergraduate/graduate Principles of Management and Management Skills courses.
Skills Development for Tomorrow's managers
In its Ninth Edition, Developing Management Skills has become the standard in hands-on management learning. Designed for students of all skill levels and learning styles, the text allows students to apply knowledge to real-world situations, connect concepts to their own lives,…
A tragicomic novel about the toxic relationship between two couples who first met at medical school and whose paths cross again many years later.
Charlotte is married to Henry, a retired consultant pathologist. She abandoned her own medical training after a harrowing experience left her emotionally…
In 2014, I was laid off from my management role at Lowe’s Home Improvement. Instead of starting another job, I took several months to reflect on my leadership experiences and researched how leadership has evolved in the 21st Century. Based on a detailed analysis of 14 books, including the five I recommend, I wrote my first book that explains how to practice 21st-century leadership (now in its second edition). After publishing, I’ve written another leadership book, several blogs, and have been a keynote speaker. I now host the Unlabeled Leadership Podcast, which helps listeners learn how everyday people practice leadership.
If you are like me and want to figure out how to help your team become unstuck, you are not alone!
Through his real-life journey, you’ll discover how Captain Abrashoff transformed the crew of the USS Benfold from being low in morale and underperforming to one of the most engaged and high-performing crew in the Navy! I found his story impressively illustrates behaviors that anyone can adopt to build a team’s culture.
After reading the book, I had the privilege of meeting Abrashoff and hearing him talk about his Navy experience, which exemplified the value of his book even more. Abrashoff’s examples and stories can be your call to action that helps you transform a group of employees into a high-performing team!
The story of Captain D. Michael Abrashoff and his command of USS Benfold has become legendary inside and outside the Navy. Now Abrashoff offers this fascinating tale of top-down change for anyone trying to navigate today's uncertain business seas. When Captain Abrashoff took over as commander of USS Benfold, a ship armed with every cutting-edge system available, it was like a business that had all the latest technology but only some of the productivity. Knowing that responsibility for improving performance rested with him, he realized he had to improve his own leadership skills before he could improve his ship. Within…
