My grandfather was a labour activist in Hull in the UK and my father had many classic labour texts such as the book by Tressell, listed below. That got me interested in the world of work and later more specifically in managing people. I moved from studying economics to employment relations /human resource management. Given that most of us (workers) spend 80,000 hours of our lives at work - more time than we are likely to spend on any other activity during our lifetimes - how we spend these lives has remained a source of fascination
This is a brilliant scholarly book (which has been valuable in my own work) arguing that the traditional economic view of the employment relationship needs to be balanced with employee entitlement to fair treatment (equity) and the opportunity to have meaningful input into decisions (voice).
The aim is to strike a balance between efficiency, equity, and voice and give employment “a human face”, allowing for shared prosperity and human dignity.
John W. Budd contends that the turbulence of the current workplace and the importance of work for individuals and society make it vitally important that employment be given "a human face." Contradicting the traditional view of the employment relationship as a purely economic transaction, with business wanting efficiency and workers wanting income, Budd argues that equity and voice are equally important objectives. The traditional narrow focus on efficiency must be balanced with employees' entitlement to fair treatment (equity) and the opportunity to have meaningful input into decisions (voice), he says. Only through a greater respect for these human concerns can…
I study and share winning marketing practices. My passion is making organizations better by utilizing precision segmentation strategies and creating superior customer value. Like most successful entrepreneurs, I wear many hats and juggle many ventures. I am a marketing professor, market researcher, business scholar, book author, case writer, blogmaster, speaker, and strategic consultant. Most of my work focuses on entrepreneurial businesses, information-based organizations, service firms, and technology and Now Economy companies. I am always searching for and thinking about the latest/greatest keys to business success. I work with future leaders to build, manage, and improve marketing operations in the great enterprises of today and tomorrow.
Have a great idea for a new venture? Perhaps you thought it was all about finding that “a-ha” moment. Not exactly–there’s so much more to turning a great idea into a profitable business opportunity.
Johnson presents a new way of looking at innovation as a multi-discipline, multi-faceted process. Creativity, collaboration, communication, competition, diffusion theory, disruption, environment, historical perspective, organizational culture, passion, networks, real-world value, risk, technology, and time–these components make innovation happen.
A fascinating deep dive on innovation from the New York Times bestselling author of How We Got To Now and Unexpected Life
The printing press, the pencil, the flush toilet, the battery--these are all great ideas. But where do they come from? What kind of environment breeds them? What sparks the flash of brilliance? How do we generate the breakthrough technologies that push forward our lives, our society, our culture? Steven Johnson's answers are revelatory as he identifies the seven key patterns behind genuine innovation, and traces them across time and disciplines. From Darwin and Freud to the halls of…
There’s something clinical and yet human about big financial crises, especially those that involve some kind of trickery or fraud. I’ve always been fascinated by this dark side of the world of money, and have been fortunate enough in my career to have had ring-side seats at a few such events in rich and poor countries. Fraud is not at the heart of the “social contrivance of money” but the monetary system is built on an edifice of trust that can all too easily be abused by scammers. From these episodes, we can learn a lot about people, credit, and society’s ways of protecting itself.
I was an eye-witness as every single one of the banks serving the Irish economy effectively failed during the crisis of 2008-10.
Some were bailed out by their foreign shareholders, some by the Irish Government, which in turn had to be bailed out by the IMF and European Union. Worst of all, by a long distance, was Anglo Irish Bank, whose buccaneering executives lent billions to over-optimistic property developers, distorting economic activity and luring the other banks into unwise lending also.
Eventually, their desperate last-ditch attempts to save the bank and its shareholders led top management into illegal share support activities. Simon Carswell captures well the social dynamics involved.
As late as 2007, Anglo Irish Bank was a darling of the markets, internationally recognized as one of the fastest growing financial institutions in the world. By 2008, it was bust. The Irish government's hopeless attempts to save Anglo have led the state to ruin - culminating in a punitive IMF bailout in late 2010 and threatening the future of the euro.
Now, for the first time, the full story of the Anglo disaster is being told - by the journalist who has led the way in coverage of the bank and its many secrets. Drawing on his unmatched sources…
As a consultant, author, and researcher, for several years I have been very passionate about the study of companies that are very successful in the marketplace, but that are also human-oriented. In other words, I am very interested in companies that are profitable, but at the same time, are kind, compassionate, and caring with their main stakeholders. I like that these companies continually aim to foster robust long-term relationships with these stakeholders, and look for win-win agreements with them. What I love about these companies is that they focus on the quantitative aspects of business (e.g., profitability, growth, etc.) but also in its qualitative aspects (empathy, support, gratitude, generosity, etc.).
I really like this book because it provides the reader with very actionable ways to develop a more human-oriented workplace. I found interesting the way this book thoroughly dissects relevant themes related to the work environment, such as: the importance of an authentic voice, employee wellness, the significance of sustainable actions, and the value of giving back, among others. It is very useful that this book includes several examples of companies to illustrate these topics. I found it valuable that each relevant theme discussed in this book is accompanied by a human action plan, with very practical suggestions.
The secret to business success? Get REAL and be HUMAN!
As human beings, we are built to connect and form relationships. So, it should be no surprise that relationships must also translate into the workplace, where we spend most of our time! Companies that recognize this will retain the most productive, creative, and loyal employees, and invariably seize the competitive edge.
The most successful leaders are those who actively form quality relationships with their employees, who honor fundamental human qualities-authenticity, openness, and basic politeness-and apply them day in and day out. Paying attention and genuinely caring about the effects people…
I've always been fascinated by the ways religion reconciles contradiction. Both of my parents were public school teachers in the panhandle of Florida, and I now work at a public university in Texas, yet the culture in which I was raised, of white evangelicalism, supported economic policies of neoliberalism that defunded public life. My interest in American religion is motivated by the question of why we participate in systems that harm us. This is an economic question, but sufficient answers must address the power of religion to shape what we see as morally good and bad. These books all do that.
Austin, Texas, where I now live, is home to the first Whole Foods in America. Before the chain of grocery stores was bought out by Amazon, I used to shop there. Then I stopped, or well, I no longer went as often, because I learned in LoRusso's book that company founder John Mackey promoted a libertarian spirituality that considered government interference morally hostile and went as far as to proclaim Obama Care a form of fascism.
By the early twenty-first century, Americans had embraced a holistic vision of work, that one's job should be imbued with meaning and purpose, that business should serve not only stockholders but also the common good, and that, for many, should attend to the "spiritual" health of individuals and society alike.
While many voices celebrate efforts to introduce "spirituality in the workplace" as a recent innovation that holds the potential to positively transform business and the American workplace, James Dennis LoRusso argues that workplace spirituality is in fact more closely aligned with neoliberal ideologies that serve the interests of private wealth…
I’ve spent my entire career working with people who have achieved impressive personal and professional success, but in a way that leaves them exhausted, overwhelmed, and stressed. My passion is to help them see that exhaustion is optional, and they can offer their unique gifts to the world in a way that inspires and energizes them. The collection of books I’ve recommended here provide a wonderful starting point for some of the most common challenges I see my clients experiencing: distraction, overcoming unhelpful habits, stress and burnout, and the growing prevalence of remote work and distributed teams. This collection is for busy, driven professionals who are dedicated to personal growth.
What I love about this book is that it offers such a useful and practical approach to dealing with stress and becoming more resilient. The author teaches readers how to become immune to the most common causes of stress, instead of typical techniques to deal with stress like meditation. My work depends on helping people make the best use of their most important resources—not time or money, but body and mind. And stress is an unavoidable part of life that damages our well-being, dampens our energy, and saps our motivation. Stress-Proof Your Life provides solutions to stress based on original research and unique advice, and every busy person needs these solutions.
The secret to reducing your stress is not a better work-life balance, nor is it in meditation or mindfulness.
Chronic high stress—the kind contributing to heart disease—is not caused by an inability to decompress, but rather external factors that are out of our control—namely, overwhelm and uncertainty. So, while most people are focusing on either eliminating or coping with their stressors, they should be working to become immune to unavoidable stress.
Stress-Proof Your Life leverages insights from Eliz Greene’s 17 years of research, including a 4,000-person study, to provide the reader with stress management techniques that actually work. Through data-driven…
I’m on a mission to cultivate creativity at work! After starting my career in the performing arts, I made a pivot to corporate life over 20 years ago and haven’t looked back. What I’ve discovered is how essential creativity is in any workplace, and how its impact on organizational culture is underrated. Effective leaders prioritize connection, creativity, and make culture a strategic priority. After learning from hundreds of artists, entrepreneurs, and business leaders, I wrote this book to highlight their stories—unpacking how they bring creativity to life in their work. My hope is readers leave with tools to spark more meaningful connection and creative work experiences.
Many of us are looking for the secrets to a happy life, so I was delighted to discover Shawn Achor’s book, Big Potential, include a bundle of them.
Combining ample scientific research and compelling narrative, this book is packed with memorable stories and strategies to immediately apply to work environments. I often return to its dog-eared pages to get inspired and isolate the behaviors that lead to greater connection.
For readers who aim to develop talent in others or are looking to tap into their own potential, this is a thoughtful and generous read.
Forget everything you thought you knew about being your best. It's not about your own skills or talents. Instead, real success in work and life comes from your connections and relationships - the teams you build around you, the friends you make - and getting the best out of them. You hugely amplify your own potential by helping others around you to realise theirs.
A TED talk star with over 16 million views, Shawn Achor is one of the world's leading experts on happiness and personal success - and author of the positive psychology classic The Happiness Advantage. Now, in…
For as long as I can remember, I have always wanted to make a difference—by helping others become wiser and/or happier. But how? Colleagues, clients, and friends tell me that I have a capacity for energy that is boundless. I resisted that statement. It sounded “fluffy”. How could I make a difference if I saw “energy” as being some flighty firefly? Then, when I went through 2 bouts of burnout, I realized that energy was the secret—the secret to resilience, the secret to growth and service. Reading, writing, and speaking fill me with the energy to grow, learn, laugh, and serve. I trust these books and my writing will bring the same to you.
To live and work in a world of turmoil and change requires courage. Resilience is a life skill that can be learned—but it takes courage. In this book, Hurt and Dye come up with very practical but realistic ways to identify organizational practices that encourage or cut-off valuable conversations.
I’m in the field of communications and their advice is not only timely but timeless. I reach for their book when I went to coach someone who is overwhelmed by the workplace. It might be a manager trying to hold a team together, or individual contributors trying to determine if a role is right for them. Hold this on your bookshelf. I guarantee you will use it for yourself—or for others.
From executives complaining that their teams don't contribute ideas to employees giving up because their input isn't valued--company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels.
Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them.
Too often, however, employees and leaders both feel that no one cares about making things better.…
I’m absolutely passionate about suspense stories, especially ones with killer twists. Maybe it’s all the crime shows I watch, but the motives for crimes are so wide and varied, and I love when the unexpected is explored in fiction. I’m also intrigued by stories about missing people and the myriad of reasons behind why they go missing–especially when things aren’t always what they seem. Whether it’s the missing who return years later or hints of them suddenly appear, I can’t help but get wrapped up in a story that keeps you on the edge of your seat guessing what might happen next! I try for great twists in my novels.
I picked this book up because it was super cheap in hardcover. It had an interesting premise with a suspense set in the business world between two competing companies. Not typically my thing, but I gave it a chance because of the price. Once I started to read it, Joseph Finder became one of my favorite authors. I could not put this down and read it in three days. It had me on the edge of my seat as the main character has to infiltrate another company, and OMG, the twist at the end! I loved this book so much that I decided to attend the Thrillerfest conference in Phoenix that year because Joseph Finder would be there. Yep, that’s how much I loved the book. I met him and gushed like a fool!
From the writer whose novels have been called "thrilling" (New York Times) and "dazzling" (USA Today) comes an electrifying novel, Joseph Finder's Paranoia, a roller-coaster ride of suspense that will hold the reader hostage until the final, astonishing twist.
Now a major motion-picture starring Harrison Ford, Liam Hemsworth, and Gary Oldman.
Adam Cassidy is twenty-six and a low-level employee at a high-tech corporation who hates his job. When he manipulates the system to do something nice for a friend, he finds himself charged with a crime. Corporate Security gives him a choice: prison - or become a spy in the…
Raised in a Belgian retail store, exceptional customer service was a daily conversation topic with my parents. This upbringing made customer experience a natural part of who I am. Realizing the rarity of such service in the broader world, I delved into studying consumer behavior and how companies can respond effectively. Now, I'm deeply involved in the customer experience field, having authored six books and co-founded Nexxworks, an inspiration agency. I share all my insights freely on social channels, driven by a life goal to help everyone become more customer-centric starting tomorrow.
I am big fan of Shep Hyken and his work. Shep is an incredibly enthusiastic customer experience storyteller, possessing a knack for providing very practical advice to businesses. In this book, he zooms in on one of the most crucial aspects of customer relationships: loyalty.
I fully agree with Shep's viewpoint that many organizations overly concentrate on acquisition, overlooking the fact that cultivating loyal fans and even ambassadors is essential for long-term success.
How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers.
Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job. Customer service is not a department. It’s not just for people on the front lines. It’s the responsibility of everyone in the organization, from…
