Here are 2 books that Rethinking Two Weeks' Notice fans have personally recommended if you like
Rethinking Two Weeks' Notice.
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This book is amazing! It flips the old, tired, business-as-usual paradigm of interruptive marketing on its head. Steve Pratt persuasively makes the case that if your prospects and customers aren't clammoring to see your content (or MORE of your content), you're doing it wrong. He shares a simple system to help earn more attention than you pay to borrow.
In a world where content is everywhere, consumer attention is a valuable commodity. Every marketer, creator, and communication professional is vying to get eyes on their brand. But the old marketing techniques - paying for ad space and trying to pop up on the "right" platforms - aren't cutting it to get the attention you require to grow your business. If this sounds familiar, you need to shake up your process and start earning the attention you're asking for.
In Earn It, entrepreneur and innovator Steve Pratt delivers his forward-thinking approach with passion and humour to help you see why…
The Victorian mansion, Evenmere, is the mechanism that runs the universe.
The lamps must be lit, or the stars die. The clocks must be wound, or Time ceases. The Balance between Order and Chaos must be preserved, or Existence crumbles.
Appointed the Steward of Evenmere, Carter Anderson must learn the…
In this book, Blake uses a memorable framework to make the case that CX is no longer one of the things the executive team should focus on — it's THE thing. She combines research with memorable stories and actionable tips to create a persuasive manual for leaders to follow. Everyone who reads this book will walk away with ideas for improve the experiences of their customers.
A leadership playbook for making customer experience a core aspect of your business.
In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In addition, many well-intentioned companies are falling short of customer expectations, despite every organization's potential for excellence. The truth is customer experience is not what it used to be. New technologies, values, generational expectations, economic instability, - and the rapid pace of change all must be considered as you forge ahead. How do you put the customer first in the…
