Book description
A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of…
Why read it?
1 author picked Developing Your Conflict Competence as one of their favorite books. Why do they recommend it?
To do more and to lead a team of experts, conflict is necessary to get a great outcome. Some people are comfortable with conflict, some are not. Either way, as a leader, you need a toolkit on what to do and not to do to de-escalate tension and develop healthy debate. This book is the best toolkit I know.
From Wanda's list on getting out of your comfort zone.
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