I am a University Distinguished Professor at Mays Business School, Texas A&M University, and a senior fellow at the Institute for Healthcare Improvement. I have devoted my career to studying service quality and ways to improve it, first in the commercial sector and, since 2001, in healthcare. I started my healthcare journey studying at the Mayo Clinic, and I have since done in-residence research at other health systems, most recently, Henry Ford Health in Detroit. My work includes research on improving the patient and family experience in cancer care. Kindness and dignity are vitally important in healthcare – and too often missing. I am on a personal mission to enhance healing in all its forms.
This is a much-needed book written with grace, insight, and feeling. Dr. Nuila is a physician at Ben Taub, Houston’s biggest hospital primarily serving medically vulnerable, low-income patients.
Every page of this book is about assuring kind, dignified healthcare for the poor. As Nuila writes: “… I try to find my patients’ stories. It’s my favorite part of being a doctor. I don’t mean their medical histories. I mean the circumstances of their lives. All of the information helps me to better empathize with them, but the stories also make medical care more efficient, more personal…” (p.14).
If you believe that access to quality healthcare is a right and not a privilege, as I do, then I urge you to read this marvelous book that teaches, inspires, and reminds us of healthcare’s true mission.
“Nuila’s storytelling gifts place him alongside colleagues like Atul Gawande.” —Los Angeles Times
This “compelling mixture of health care policy and gripping stories from the frontlines of medicine” (The Guardian) explores the question: where does an uninsured person go when turned away by hospitals, clinics, and doctors?
Here, we follow the lives of five uninsured Houstonians as their struggle for survival leads them to a hospital that prioritizes people over profit. First, we meet Stephen, the restaurant franchise manager who signed up for his company’s lowest priced plan, only to find himself facing insurmountable costs after a cancer diagnosis. Then…
I adore historical fiction,
and historical fiction written for intrepid young girls is even better.
Sandra Dallas takes readers
back to the dusty, noisy mining town of Tenmile, Colorado, in 1880. Her
tenacious main character, Sallyann Carlson—known as Sissy—is the motherless thirteen-year-old
daughter of Doc, who delivers babies and dresses up wounds in his home office. He often requires Sissy’s assistance, and she rises to the challenge, even as
she grapples with much more than she bargains for.
In soothing, quiet prose,
Dallas manages to address big issues like poverty, child abuse, and sexism.
With Sissy, she presents a relatable and ambitious heroine who will inspire
readers of all ages to reach high, even when society repeatedly says No.
Life in 1880 Tenmile, Colorado, isn't easy. But it's all that 12-year-old Sissy Carlson knows. She's lived here her whole life, watching her father, the local doctor, tend to the town's citizens. And while the mountain setting is gorgeous, Tenmile is a rough gold mining town. It often feels like there's just a thin line between life and death. Mining is a hard job; men are hurt or even killed. Sissy sees the same thin line between the haves and the have-nots as she assists her father in his practice, seeing firsthand the personal and not-always-private struggles of his patients.…
The end of life is still a forbidden topic. Today, Baby Boomers, the largest population group in American history, are facing death. And nobody wants to talk about it!
Join Brad Stuart, M.D. as he shows how he learned the truth about dying over…
I am the former president of Pfizer Global Research, where I led research groups around the globe in finding new medicines to treat cancer, addiction, AIDS, immunological diseases, and pain. After retiring from Pfizer, I have been closely involved with biotech companies that also are seeking breakthrough drugs. This industry is a crucial part of the healthcare ecosystem, as evidenced by the remarkable response and, ultimately, the crushing of the COVID-19 pandemic. Yet, it is not just underappreciated but is treated with scorn by many. This booklist provides sources from which the reader can gain a full understanding of the value of the biopharmaceutical industry, the challenges it faces, and its importance to the world’s health.
Legislators and healthcare insurers are seeking ways to slash healthcare costs, often focusing on cutting the costs of medicines through schemes like price controls. Yet, drugs make up only about 13 percent of the money paid on healthcare. This book does a great job of explaining what is behind the pricing of new drugs but, more importantly, shows that all life-saving drugs eventually become low-cost generics – truly a Great American Drug Deal.
This book scrutinizes all players in the healthcare industry and offers new ideas for cost-saving measures, such as closing loopholes, dealing with bad actors, and educating consumers. If you want to understand how best to balance innovation and affordability, this book is a must-read.
Developing life-changing drugs is risky and expensive—but that’s not what makes them unaffordable.Drug pricing is a staple of every news cycle and political debate. And while we’ve struggled for decades to agree on solutions that serve all patients without jeopardizing the invention of new medicines, many Americans suffer because they can’t afford the drugs they need.Do we really have to choose between affordability and innovation?In The Great American Drug Deal, scientist and industry expert Peter Kolchinsky answers this question with a decisive No. The pharmaceutical industry’s commitment to creating new lifesaving drugs destined to become inexpensive generics can be balanced…
Born and raised in the Chicago area, I worked in the automotive industry as a car salesperson and racing team manager, financial services as a Registered Representative, and a member of the Chicago Board Options Exchange. An expat in Panama since 2004, I worked in business development for several healthcare products and co-founded an air medical transport service. Over the last decade, I’ve represented two businesses delivering protective medical care to high-net-worth individuals where I learned care’s gold standard from former White House physicians. My research included the books I recommend here and inspired me to write the Expat Health Guide for current and future expats.
Ever hear of MLR or Medical Loss Ratio? I had, but it didn’t click why it was a cruel joke on American healthcare consumers until I read Marshall’s book. His give a kid a bowl of ice cream analogy is so spot on that I asked for and received his permission to quote it in my book. My dad used to say that a sure sign of genius is making a complex subject understandable to an eighth grader. Marshall’s a genius. His insights stem from over 15 years of investigative reporting on the healthcare industry are critical to combatting a downright evil billing system. Whenever a friend mentions they’ve been in the hospital, or will be, I tell them to read this book.
From award-winning ProPublica reporter Marshall Allen, a primer for anyone who wants to fight the predatory health care system--and win.
Every year, millions of Americans are overcharged and underserved while the health care industry makes record profits. We know something is wrong, but the layers of bureaucracy designed to discourage complaints make pushing back seem impossible. At least, this is what the health care power players want you to think.
Never Pay the First Bill is the guerilla guide to health care the American people and employers need. Drawing on 15 years of investigating the health care industry, reporter Marshall…
Born and raised in the Chicago area, I worked in the automotive industry as a car salesperson and racing team manager, financial services as a Registered Representative, and a member of the Chicago Board Options Exchange. An expat in Panama since 2004, I worked in business development for several healthcare products and co-founded an air medical transport service. Over the last decade, I’ve represented two businesses delivering protective medical care to high-net-worth individuals where I learned care’s gold standard from former White House physicians. My research included the books I recommend here and inspired me to write the Expat Health Guide for current and future expats.
I found Fixing the Primary Care Crisis as I was researching the root cause of America’s healthcare problems. Dr. Schimpff shares keen, frontline insights into how we arrived at a crisis point. He dials in on time with the patient as a critical factor, and how primary care was devastated over many decades by government and insurance intrusion. That he became a medical mentor is another fortunate outcome from discovering his book. He helped refine my thinking and incorporated it into my book. Fixing the Primary Care Crisisis the first book I recommend for understanding what we have now and solutions for fixing it. I was very proud to have him as my first Winning Healthcare Food Fights podcast guest.
In this deeply researched yet controversial book, Stephen C. Schimpff, MD explains why our healthcare delivery system serves us so poorly and costs so much, and why government and insurer policy has not only failed to improve care delivery but has actually made it worse. Primary care physicians have been forced into a non-sustainable business model that drives them to schedule an unreasonable number of patient visits per day. Too many visits means not enough time per patient, forcing those physicians to instead refer a patient to a specialist, order a test, or write a prescription when more time would…
I’ve been researching treatment harms for 3 decades and founded RxISK.org in 2012, now an important site for people to report these harms. They’ve been reporting in their thousands often in personal accounts that feature health service gaslighting. During these years, our treatments have become a leading cause of mortality and morbidity, the time it takes to recognize harms has been getting longer, and our medication burdens heavier. We have a health crisis that parallels the climate crisis. Both Green parties and Greta Thunberg’s generation are turning a blind eye to the health chemicals central to this. We need to understand what is going wrong and turn it around.
Every book by Annemarie Mol is good but The Logic of Care is simply the best book on what medicine should be. It is short, deceptively simple but leaves no hiding places. Everyone will be able to understand it in the same way from a teenager up through a Professor of Medicine to a Minister for Health but don’t expect any Ministers to admit to reading it any time soon. Mol outlines a relationship-based rather than technology-based medicine. How do we ensure medical techniques help us to live the lives we want to live rather than force us to live lives that suit the companies that make the technologies want us to live? How do we care for people rather than service them?
**Shortlisted for the BSA Sociology of Health and Illness Book Prize 2010**
What is good care? In this innovative and compelling book, Annemarie Mol argues that good care has little to do with 'patient choice' and, therefore, creating more opportunities for patient choice will not improve health care.
Although it is possible to treat people who seek professional help as customers or citizens, Mol argues that this undermines ways of thinking and acting crucial to health care. Illustrating the discussion with examples from diabetes clinics and diabetes self care, the book presents the 'logic of care' in a step by…
2024 Gold Winner, Benjamin Franklin Awards, Health & Fitness Category
2024 International Book Awards, Winner, Autobiography/Memoir Category and Health: Women's Health Category
A memoir of triumph in the face of a terrifying diagnosis, Up the Down Escalator recounts Dr. Lisa Doggett's startling shift from doctor to patient, as she learns…
I’m not a clinician, but friends often ask for my advice when they get sick or need help caring for a loved one. I’ve spent nearly 25 years mapping the terrain created by innovative patients, survivors, and caregivers, the rebels of medical care. I’m also a caregiver to elders. Along the way, I’ve collected books to loan when someone facing a health challenge asks me, “What do I do now?” Each of these five books was written for when you find yourself in the healthcare maze and need to borrow courage, sharpen your senses, and navigate as best you can.
The COVID-19 virus swept across the world like a hurricane, and 20 survivors of the storm gathered to share the lessons they had learned.
I love how this book centers on the experiences of people living with Long Covid who not only point out the inequities of our health systems but also give practical advice about getting a diagnosis, navigating care, asking for help, and contributing to research.
You don’t have to have Long Covid to benefit. Their wise advice applies to everyone.
The first patient-to-patient guide for people living with Long COVID - with expert advice and an afterword by the leading research scientist.
For people living with Long COVID, navigating the uncharted territory of this new chronic illness can be challenging. With over two hundred unique symptoms, and with doctors continuing to work toward a cure, people experiencing Long COVID are often left with more questions than answers. A support group in book form, The Long COVID Survival Guide is here to help. Twenty contributors - from award-winning journalists, neuroscientists, and patient-researchers to corporate strategists, activists, and artists - share their…
Allen Klein is the world’s only “Jollytologist®”. Through his books, workshops, and keynote speeches, for the past 30-plus years, he has been showing audiences worldwide how to use humor and positivity to deal with life’s not-so-funny stuff. He is a pioneer in the therapeutic humor field and a recipient of a Lifetime Achievement Award from the Association for Applied and Therapeutic Humor. Comedian Jerry Lewis has said that Klein is “a noble and vital force watching over the human condition.”
Another pioneer in the therapeutic humor field: this one written for the health professions. In spite of that, any reader can get a lot from this book. It introduces the benefits of humor not only as a healing tool for the patient, but as a stress management tool for the health professional as well. Certainly, any reader dealing with stress can benefit from the coping characteristics of humor.
Extensive coverage of humor in interpersonal relationships, patient education and the work environment greatly enhance the value of this book to all health care professionals. Humor and the Health Professions introduces the benefits of humor not only as a healing tool for the patient, but as a stress management tool for the health professional as well.
I have an annoying habit of figuring out why someone says or believes what they do—and think that is more interesting than their actual ‘truth’. I try to keep this in check during social events (it can make for painful dinner table conversations if I go too far). Still, it means the general take on the medical humanities (and I’d put all the books below in that wide category) is something I’m passionate about. Why do we believe what we do about health? About disease? About the body? And why do we think medical doctors have the truth for us?
Everything is relative…and this book makes me feel like a normal person. Ivan Illich is one of the 20th century’s great thinkers (google him), and he has inspired many of the current critical studies fields that are gaining headway in the academy.
He was a man of principles. In this book, he lays out his principled reasons for why our current medical industrial complex in the West is making us unhealthy and unhappy. And what an alternative would look like. You did google him, right? So, you know what that alternative made him look like in the end…
"The medical establishment has become a major threat to health." This is the opening statement and basic contention of Ivan Illich's searing social critique. In Limits to Medicine Ivan Illich has enlarged on this theme of disabling social services, schools, and transport, which have become, through over-industrialization, harmful to man. In this radical contribution to social thinking Illich decimates the myth of the magic of the medical profession.
It explained why health care in the U.S. isn't working and hasn't worked for me in important ways. I now rely more on my sense of my health and do my own research. Generally, ask for a second opinion when I don't feel comfortable with the first.
The inside story of how Big Pharma’s relentless pursuit of ever-higher profits corrupts medical knowledge—misleading doctors, misdirecting American health care, and harming our health.
The United States spends an excess $1.5 trillion annually on health care compared to other wealthy countries—yet the amount of time that Americans live in good health ranks a lowly 68th in the world. At the heart of the problem is Big Pharma, which funds most clinical trials and therefore controls the research agenda, withholds the real data from those trials as corporate secrets, and shapes most of the information relied upon by health care professionals.…
