Book description
Why are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire? The Knowing-Doing Gap is the first book to confront the challenge of turning knowledge…
Why read it?
1 author picked The Knowing-Doing Gap as one of their favorite books. Why do they recommend it?
I agree with the authors that there is sufficient knowledge in most companies, but that it is not or hardly used. Managers read books, follow training courses, get advice from consultants, etc., but they do not put these ideas and advice into practice. I was triggered by the question: “Why is so little knowledge converted into concrete actions that lead to measurable results?”
I was fascinated to discover the causes and remedies of these symptoms. There are multiple possible causes: teamwork, internal competition, leadership, fear, and rewards.
I found an original and powerful suggestion for translating a new idea from…
From Yves' list on evidence based management better decision making.
If you love The Knowing-Doing Gap...
The Smart Mission
The Smart Mission brings together NASA’s most important lessons on how people, knowledge, and systems shape complex projects.
Drawing on decades of experience at NASA—including my time as the agency’s first Chief Knowledge Officer—this book explains why mission success depends less on process and more on culture, learning, and collaboration.…
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