Book description
In How to Have Tough Conversations, we cut straight to the chase-because, let's face it, you don't have time for fluff. This book is your ultimate resource for transforming the dreaded tough talks into opportunities for growth and success. Whether it's a conversation you've been avoiding or truths you've hesitated…
Why read it?
1 author picked How to Have Tough Conversations as one of their favorite books. Why do they recommend it?
This book is a practical guide to delivering news you’d rather not have to deliver. As someone who has avoided my share of difficult conversations that should have been had years ago, I very much appreciate the step-by-step framework this book provides.
With an emphasis on preparation, compassion, and follow-up, this book explains that delicate but productive conversations are rarely one-time events, but multiple, structured conversations. And while the book is for the person delivering the bad news, the authors are careful to explain that it's not about the person delivering the bad news, but the one receiving it, that…
From William's list on managing business relationships.
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