Book description
Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over fifty countries in the…
Why read it?
1 author picked Exactly What to Say as one of their favorite books. Why do they recommend it?
The brilliance of Exactly What to Say is in its brevity and simplicity. It was built on the premise that when you ‘change your words you change your world’ and how what we say heavily impacts our ability to influence others. It is full of practical, actionable concepts on word choice and phrasing that can be implemented immediately by anyone looking to the effectiveness of their communication. While this book is a quick read–it is incredibly profound and powerful.
From Alan's list on maximizing potential and improving performance.
If you love Exactly What to Say...
These Blue Mountains
A moving story of love, betrayal, and the enduring power of hope in the face of darkness.
German pianist Hedda Schlagel's world collapsed when her fiancé, Fritz, vanished after being sent to an enemy alien camp in the United States during the Great War. Fifteen years later, in 1932, Hedda…
Want books like Exactly What to Say?
Our community of 12,000+ authors has personally recommended 100 books like Exactly What to Say.
Share your top 3 reads of 2025!
And get a beautiful page showing off your 3 favorite reads.
1,366
readers submitted
so far, will you?
📚 If you like Exactly What to Say, you might also like...
Deadly Revenge
Deputy Jenna Hart has only been working in her sleepy hometown of Pearl Springs for seven months when city officials begin to be targeted by a killer. Twenty years ago, the construction of a dam caused people to lose their land to eminent domain. That wound has not healed with…
The Duty of Memory
Separating the true stories from the myths, The Duty of Memory provides a deeper understanding of the diverse motivations that drove ordinary people to join an underground network of French Resistants despite terrible odds and horrifying consequences.
This book takes the reader inside the true story of men and women…
